National self-exclusion programs in Australia (BetStop)
1. Start and assign BetStop
BetStop is the official National Self-Exclusion Register launched by the Australian government on 21 August 2023 as part of the National Online Gambling Consumer Protection Model. Its purpose is to enable citizens to voluntarily block themselves from all licensed online and telephone betting operators in Australia in a single step.
2. Who and what covers the program
All licensed online and telephone operators. Once registered, no provider can allow you to bid, open new accounts or send promotional messages.
Unified register. BetStop integrates with each operator, eliminating the need for separate registration at each site.
3. How to register
1. Go to betstop site. gov. au and selecting "Register."
2. Entering personal data: name, date of birth, mail, mobile.
3. Verification: Downloading an Australian driving licence, passport or Medicare card.
4. Choice of term: 24 hours to lifetime exclusion.
5. Confirmation and activation: when registering, you are immediately blocked by all operators; the "remember me" option saves your profile for repeated locks without new verification.
4. Responsibilities of operators
Instant Block - BetStop API checks reject all bid or deposit attempts with a "self-excluded" message.
Denial of marketing: providers must stop sending promotional materials to all registered users.
Logs and reports: operators report to ACMA on compliance with obligations and the number of successful locks.
5. Statistics and effectiveness
More than 40,000 users have signed up to BetStop by April 2025 - a significant indicator of engagement.
Review and improvements: The first official BetStop review started in October 2024 with the goal of identifying loopholes and improving the system.
6. Advantages and limitations
Advantages:
Limitations:
7. Recommendations to users
1. Choose a term adequate to the severity of the addiction. For critical cases - at least 1 month or lifetime ban.
2. Use bank filters on the bank side for additional protection against unregistered operators.
3. Contact Gambling Help Online (1800 858 858) or local mutual aid groups for support.
BetStop is a key tool for tackling problematic gambling in Australia. A single national register provides a simple, free and effective way to break with gambling at the level of the entire industry.
BetStop is the official National Self-Exclusion Register launched by the Australian government on 21 August 2023 as part of the National Online Gambling Consumer Protection Model. Its purpose is to enable citizens to voluntarily block themselves from all licensed online and telephone betting operators in Australia in a single step.
2. Who and what covers the program
All licensed online and telephone operators. Once registered, no provider can allow you to bid, open new accounts or send promotional messages.
Unified register. BetStop integrates with each operator, eliminating the need for separate registration at each site.
3. How to register
1. Go to betstop site. gov. au and selecting "Register."
2. Entering personal data: name, date of birth, mail, mobile.
3. Verification: Downloading an Australian driving licence, passport or Medicare card.
4. Choice of term: 24 hours to lifetime exclusion.
5. Confirmation and activation: when registering, you are immediately blocked by all operators; the "remember me" option saves your profile for repeated locks without new verification.
4. Responsibilities of operators
Instant Block - BetStop API checks reject all bid or deposit attempts with a "self-excluded" message.
Denial of marketing: providers must stop sending promotional materials to all registered users.
Logs and reports: operators report to ACMA on compliance with obligations and the number of successful locks.
5. Statistics and effectiveness
More than 40,000 users have signed up to BetStop by April 2025 - a significant indicator of engagement.
Review and improvements: The first official BetStop review started in October 2024 with the goal of identifying loopholes and improving the system.
6. Advantages and limitations
Advantages:
- Coverage of all licensed operators with one registry.
- Easy and fast registration with minimal documents.
- Ability to extend and block for life.
Limitations:
- Does not affect unlicensed foreign sites.
- There are cases of bypassing through new users with alternative documents.
- Requires active interaction with each new operator in the absence of a single enforcement mechanism for offline betting points.
7. Recommendations to users
1. Choose a term adequate to the severity of the addiction. For critical cases - at least 1 month or lifetime ban.
2. Use bank filters on the bank side for additional protection against unregistered operators.
3. Contact Gambling Help Online (1800 858 858) or local mutual aid groups for support.
BetStop is a key tool for tackling problematic gambling in Australia. A single national register provides a simple, free and effective way to break with gambling at the level of the entire industry.
