How to request bid and transaction history
1. Why it's important to have a transaction and bid history
Accurate picture of expenses: the figures from the extract show the real amounts of bets and losses, and not subjective feelings.
Behavior analysis: Identifying peak betting periods will help adjust limits and avoid relapses.
Evidence base: the report is useful in a dispute with a casino operator or bankruptcy, as well as for financial planning.
2. Where to look for ready-made reports in your personal account
1. Authorization: log in to your account on the website or in the mobile application.
2. History or My Activity: Often found in the profile menu or in the Financials section.
3. Date filters - Specify a period (day, week, month, quarter, or arbitrary interval).
4. Type of transactions: check "Rates," "Deposits," "Withdrawal."
5. Download - Click Export → select a format (CSV, PDF) and save the file to your device.
3. How to send a support request
1. Find a contact: in the "Help," "Support" section or at the bottom of the page - e-mail or online chat.
2. Request letter: Specify in the topic "Request the history of bets and transactions." In the body of the letter:
4. Verification and verification of received data
Match periods - Make sure the transaction dates match the requested interval.
Record integrity: Check for missing lines - all bets and financial transactions should be reflected.
Comparison with the bank: check the amounts of deposits and conclusions with the statements of the bank or payment systems.
5. How to use history for self-control
1. Creating a table: import CSV into Excel or Google Sheets, group by dates and types of transactions.
2. Building metrics: calculate weekly and monthly deposits, net losses, average rate.
3. Visualization: Plot spending trends and session durations to see when control was weakening.
4. Limit adjustment: Based on analysis, reduce deposit and loss limits or add new timeouts.
6. Regularity of requests
Weekly: Small weekly statements help you respond quickly to activity spikes.
Monthly: a full monthly report allows you to plan your budget and adjust long-term strategies.
If necessary: in case of suspicion of technical errors or when analyzing conflict situations - request an additional report for a specific day.
By requesting and analyzing the history of bets and transactions, you get objective data to control your gaming behavior. Regular use of this information allows you to detect risky patterns in time and strengthen self-control using limits and pauses.
Accurate picture of expenses: the figures from the extract show the real amounts of bets and losses, and not subjective feelings.
Behavior analysis: Identifying peak betting periods will help adjust limits and avoid relapses.
Evidence base: the report is useful in a dispute with a casino operator or bankruptcy, as well as for financial planning.
2. Where to look for ready-made reports in your personal account
1. Authorization: log in to your account on the website or in the mobile application.
2. History or My Activity: Often found in the profile menu or in the Financials section.
3. Date filters - Specify a period (day, week, month, quarter, or arbitrary interval).
4. Type of transactions: check "Rates," "Deposits," "Withdrawal."
5. Download - Click Export → select a format (CSV, PDF) and save the file to your device.
3. How to send a support request
1. Find a contact: in the "Help," "Support" section or at the bottom of the page - e-mail or online chat.
2. Request letter: Specify in the topic "Request the history of bets and transactions." In the body of the letter:
- Your login or account ID
- Period (start and end dates)
- Statement format (PDF, CSV)
- Reason for request (expense control, session parsing)
- 3. Identity confirmation: if necessary, attach a copy of your passport or a screenshot from your personal account - some operators require confirmation that the request comes from the account owner.
- 4. Waiting for a response: standard processing time 24-72 hours; you will receive an email with an attachment or download link.
4. Verification and verification of received data
Match periods - Make sure the transaction dates match the requested interval.
Record integrity: Check for missing lines - all bets and financial transactions should be reflected.
Comparison with the bank: check the amounts of deposits and conclusions with the statements of the bank or payment systems.
5. How to use history for self-control
1. Creating a table: import CSV into Excel or Google Sheets, group by dates and types of transactions.
2. Building metrics: calculate weekly and monthly deposits, net losses, average rate.
3. Visualization: Plot spending trends and session durations to see when control was weakening.
4. Limit adjustment: Based on analysis, reduce deposit and loss limits or add new timeouts.
6. Regularity of requests
Weekly: Small weekly statements help you respond quickly to activity spikes.
Monthly: a full monthly report allows you to plan your budget and adjust long-term strategies.
If necessary: in case of suspicion of technical errors or when analyzing conflict situations - request an additional report for a specific day.
By requesting and analyzing the history of bets and transactions, you get objective data to control your gaming behavior. Regular use of this information allows you to detect risky patterns in time and strengthen self-control using limits and pauses.
