Possibility of appointment for consultation
1. By phone
1. Type 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline).
2. Immediately say: "I want to sign up for a consultation."
3. The operator will clarify the format (individual, family) and offer time slots.
4. Get confirmation: date, time, communication channel (call, video session).
2. Online chat
1. Go to [https ://www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) → «Chat now».
2. At the beginning of the dialogue, write: "Appointment for a consultation."
3. The consultant will offer time options and format: text, audio or video.
4. You will be sent a link and further instructions.
3. Email and feedback forms
1. On the same site, click "Email us" or send an email to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
2. In the topic, indicate "Appointment for consultation," in the text - the desired format and convenient time.
3. Wait 24-48 hours for a response with slot confirmation and link.
4. Video conference
1. Request a video session by phone, chat or email.
2. After confirmation, get a link to Zoom or Teams.
3. Go to the link at the appointed time, turn on the camera and microphone.
5. Face-to-face consultations
1. Find your nearest office via [https ://www. gamblershelp. com. au](https: //www. gamblershelp. com. au) → «Find Help».
2. Call the local number or 1800 858 858 and say "Appointment in person."
3. You will be informed of the address, opening hours and the order of entry (pre-registration or live queue).
6. What to prepare
Briefly describe the problem: betting frequency, amounts, emotional difficulties.
Specify preferences: consultation format and approximate time.
Have an expense diary or screenshots of transactions at hand (optional).
Conclusion:
1. Type 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline).
2. Immediately say: "I want to sign up for a consultation."
3. The operator will clarify the format (individual, family) and offer time slots.
4. Get confirmation: date, time, communication channel (call, video session).
2. Online chat
1. Go to [https ://www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) → «Chat now».
2. At the beginning of the dialogue, write: "Appointment for a consultation."
3. The consultant will offer time options and format: text, audio or video.
4. You will be sent a link and further instructions.
3. Email and feedback forms
1. On the same site, click "Email us" or send an email to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
2. In the topic, indicate "Appointment for consultation," in the text - the desired format and convenient time.
3. Wait 24-48 hours for a response with slot confirmation and link.
4. Video conference
1. Request a video session by phone, chat or email.
2. After confirmation, get a link to Zoom or Teams.
3. Go to the link at the appointed time, turn on the camera and microphone.
5. Face-to-face consultations
1. Find your nearest office via [https ://www. gamblershelp. com. au](https: //www. gamblershelp. com. au) → «Find Help».
2. Call the local number or 1800 858 858 and say "Appointment in person."
3. You will be informed of the address, opening hours and the order of entry (pre-registration or live queue).
6. What to prepare
Briefly describe the problem: betting frequency, amounts, emotional difficulties.
Specify preferences: consultation format and approximate time.
Have an expense diary or screenshots of transactions at hand (optional).
Conclusion:
- You can make an appointment for a consultation in any convenient way - phone, chat, email, video call or face-to-face. Select a channel, report the format and time, prepare basic information about your situation and receive personal support from Gamblers Help or Lifeline specialists.
