How a support line advisor can help
Introduction
The Hotline Advisor is your first hand for excitement issues. It does not provide ready-made answers, but offers practical solutions and support at every stage: from crisis intervention to building a long-term recovery strategy.
1. Emotional support and crisis intervention
Reducing acute stress: For panic thoughts of betting or suicidal ideation, the counselor uses crisis intervention techniques to quickly regain calm.
Active listening: a safe and non-judgmental space where you can talk freely about a problem without fear of judgment.
"First aid" plan: specific exercises (breathing, distraction) to stabilize the condition immediately during a conversation.
2. Self-diagnosis and analysis of the current situation
Conducting a PGSI/SOGS survey: a consultant will help you take the test, explain the results and their meaning.
Pattern identification: Analysis of betting frequency, session length, "catch-up" deposits and emotional triggers.
Prioritization of problems: highlighting priority issues (finance, relationships, mental health) and working on them.
3. Develop control plan and recommendations for RG tools
Setting limits: the consultant will explain how to set or change deposit, loss-limits and max-bet.
Time-outs and reality checks: will tell you the optimal intervals and help you check their work.
Technical blockers: gives links and instructions for installing Gamban, BetBlocker, hosts file and DNS filters.
4. Financial and social counseling
Budgeting: Help distribute income and expenses so as not to exceed allowable amounts for rates.
Debt restructuring: referral to financial advisors to repay loans and microloans.
Family inclusion: consultation of relatives and partner, training "controller" for joint monitoring.
5. Referral to specialized specialists
Psychotherapists and CBT: recommendations for choosing a clinical psychologist or psychotherapist to work out the underlying causes of addiction.
Support groups: design in Gamblers Anonymous and online groups, choosing a convenient meeting schedule.
Medical services: if necessary - referral to a psychiatrist to assess drug support.
6. Follow-up support and motivation
Follow-up calls: agreement on repeated contacts after 1, 3 and 7 days to monitor the implementation of the plan.
Progress monitoring: joint analysis of the self-observation diary, adjustment of tools and goals.
Motivational techniques: gamification of success, setting small achievements and feedback from a consultant.
Conclusion
The hotline consultant is your reliable partner in crisis and on the way to controlling excitement. He performs self-diagnostics, offers specific tools and plans, refers to specialists and remains in touch until the problem becomes manageable. Call 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline) - help is available around the clock and anonymously.
The Hotline Advisor is your first hand for excitement issues. It does not provide ready-made answers, but offers practical solutions and support at every stage: from crisis intervention to building a long-term recovery strategy.
1. Emotional support and crisis intervention
Reducing acute stress: For panic thoughts of betting or suicidal ideation, the counselor uses crisis intervention techniques to quickly regain calm.
Active listening: a safe and non-judgmental space where you can talk freely about a problem without fear of judgment.
"First aid" plan: specific exercises (breathing, distraction) to stabilize the condition immediately during a conversation.
2. Self-diagnosis and analysis of the current situation
Conducting a PGSI/SOGS survey: a consultant will help you take the test, explain the results and their meaning.
Pattern identification: Analysis of betting frequency, session length, "catch-up" deposits and emotional triggers.
Prioritization of problems: highlighting priority issues (finance, relationships, mental health) and working on them.
3. Develop control plan and recommendations for RG tools
Setting limits: the consultant will explain how to set or change deposit, loss-limits and max-bet.
Time-outs and reality checks: will tell you the optimal intervals and help you check their work.
Technical blockers: gives links and instructions for installing Gamban, BetBlocker, hosts file and DNS filters.
4. Financial and social counseling
Budgeting: Help distribute income and expenses so as not to exceed allowable amounts for rates.
Debt restructuring: referral to financial advisors to repay loans and microloans.
Family inclusion: consultation of relatives and partner, training "controller" for joint monitoring.
5. Referral to specialized specialists
Psychotherapists and CBT: recommendations for choosing a clinical psychologist or psychotherapist to work out the underlying causes of addiction.
Support groups: design in Gamblers Anonymous and online groups, choosing a convenient meeting schedule.
Medical services: if necessary - referral to a psychiatrist to assess drug support.
6. Follow-up support and motivation
Follow-up calls: agreement on repeated contacts after 1, 3 and 7 days to monitor the implementation of the plan.
Progress monitoring: joint analysis of the self-observation diary, adjustment of tools and goals.
Motivational techniques: gamification of success, setting small achievements and feedback from a consultant.
Conclusion
The hotline consultant is your reliable partner in crisis and on the way to controlling excitement. He performs self-diagnostics, offers specific tools and plans, refers to specialists and remains in touch until the problem becomes manageable. Call 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline) - help is available around the clock and anonymously.
