How Gambling Help NSW works
The Gambling Help NSW program, funded by the Responsible Gambling Fund, provides free and confidential support to any NSW resident facing gambling risks.
1. Telephone assistance 24/7
Room: 1800 858 858 - available 24 hours a day, 7 days a week.
Format: emergency crisis counseling, primary self-diagnosis and development of a "first aid" plan.
For those who need an instant response and advice without waiting.
2. Online chat and email
Online chat: 24-hour text dialogue on the website [https ://www. gamblinghelponline. org. au/nsw](https: //www. gamblinghelponline. org. au/nsw) .
Email support: form "Email us" on the same portal - response within 24-48 hours.
Advantages: anonymity, saving recommendations in the text, ease of re-viewing.
3. Face-to-face consultations at 270 NSW locations
Coverage: More than 270 Gamblers Help centres across the state - from Sydney to regional cities
Services: individual consultations, family sessions, support groups.
Reception format: by appointment or in a live queue during opening hours (usually Mon-Fri, 9: 00-17: 00).
4. Specialized services
Support for women, Aboriginal and multicultural communities through specially trained counsellors and tailored materials.
Financial and legal advice: Referral to grant financial advisors and free lawyers to restructure debts and address MCC-lock issues.
Peer-support ("live experience"): the opportunity to communicate with those who themselves went through addiction.
5. Educational and preventive programs
Workbooks and checklists for self-control: setting limits, emotion diary, PGSI test.
Webinars and workshops: regular online and offline events to increase gambling literacy.
Responsible Gambling Awareness Week Campaigns: Annual Community Awareness Drives.
6. Treatment procedure
1. Phone call: 1800 858 858 is the fastest way.
2. Online chat or email: go to the site and click "Chat now" or "Email us."
3. Search for a full-time center: through a service firewall on the NSW website → enter a zip code → select the nearest office.
4. Registration for special programs: at the first contact, the consultant will offer a suitable format - individual, group or family.
Conclusion
Gambling Help NSW is your one-stop resource, from instant phone tips to long-term support in offline centres. Free services tailored to your needs and extensive state coverage make the program an affordable and effective tool to combat the dangers of gambling.
1. Telephone assistance 24/7
Room: 1800 858 858 - available 24 hours a day, 7 days a week.
Format: emergency crisis counseling, primary self-diagnosis and development of a "first aid" plan.
For those who need an instant response and advice without waiting.
2. Online chat and email
Online chat: 24-hour text dialogue on the website [https ://www. gamblinghelponline. org. au/nsw](https: //www. gamblinghelponline. org. au/nsw) .
Email support: form "Email us" on the same portal - response within 24-48 hours.
Advantages: anonymity, saving recommendations in the text, ease of re-viewing.
3. Face-to-face consultations at 270 NSW locations
Coverage: More than 270 Gamblers Help centres across the state - from Sydney to regional cities
Services: individual consultations, family sessions, support groups.
Reception format: by appointment or in a live queue during opening hours (usually Mon-Fri, 9: 00-17: 00).
4. Specialized services
Support for women, Aboriginal and multicultural communities through specially trained counsellors and tailored materials.
Financial and legal advice: Referral to grant financial advisors and free lawyers to restructure debts and address MCC-lock issues.
Peer-support ("live experience"): the opportunity to communicate with those who themselves went through addiction.
5. Educational and preventive programs
Workbooks and checklists for self-control: setting limits, emotion diary, PGSI test.
Webinars and workshops: regular online and offline events to increase gambling literacy.
Responsible Gambling Awareness Week Campaigns: Annual Community Awareness Drives.
6. Treatment procedure
1. Phone call: 1800 858 858 is the fastest way.
2. Online chat or email: go to the site and click "Chat now" or "Email us."
3. Search for a full-time center: through a service firewall on the NSW website → enter a zip code → select the nearest office.
4. Registration for special programs: at the first contact, the consultant will offer a suitable format - individual, group or family.
Conclusion
Gambling Help NSW is your one-stop resource, from instant phone tips to long-term support in offline centres. Free services tailored to your needs and extensive state coverage make the program an affordable and effective tool to combat the dangers of gambling.
