National Gambling Helpline (Gambling Help Online)
Introduction
Gambling Help Online is a single national web and phone service for those facing gambling risks. Work around the clock, confidential and free of charge, without the need for verification. Support is available to every Australian, regardless of casino provider or betting format.
1. Help formats
1. Online chat on the site
- Instant text contact with consultant, works 24/7.
2. Email
- Written consultation within 24 hours, convenient if you prefer thoughtful answers.
3. Telephone line
- A single 1800 858 858 number is associated with the local Gamblers Help service, available during normal state hours.
4. Forum and group chats
- Anonymous communities of players to share experiences and mutual support.
2. Basic services
Short-term consultations
- Help in a crisis situation: acute anxiety, intrusive thoughts.
Develop action plan
- Setting up limits, timeout, reality checks and technical barriers.
Psychological support
- Referral, group therapy and cognitive behavioral programs.
Financial consulting
- Advice on budgeting, debt restructuring and preventing new loans.
Family counseling
- Help relatives in building a dialogue and maintaining a "controller" for the player.
3. How to connect
1. Go to
– [https: //www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) - click "Chat now" or e-mail form.
2. Call
- Toll-free 1800 858 858 number for any state.
3. Write an e-mail
- Via the form on the website or directly to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
4. Self-test
- The built-in PGSI will give an instant assessment of the level of risk and immediately offer resources.
4. What to expect from the first consultation
Confidentiality and anonymity
- You do not need to disclose your real identity or account details.
Brief survey
- A few questions about your experience, goals and current emotional state.
Specific recommendations
- Setting of the first RG tool (limit, timeout or blocking), schedule of subsequent steps.
Follow-up plan
- Sign up for a series of consultations, connecting to group meetings or online courses.
5. Additional Resources and Schedule
Self-study materials
- Articles, videos and checklists on self-control.
Webinar and Online Group Schedule
- Schedules on the site, participation is free.
Language support
- Consultations in English and, if necessary, through interpreters in the main languages of migrant communities.
Conclusion
Gambling Help Online is your first and main resource at the first sign of gaming addiction. Free chat, phone, e-mail and support groups work around the clock and anonymously. Timely appeal will allow you to stop the crisis, get a plan of concrete actions and maintain control over your life and relationships.
Gambling Help Online is a single national web and phone service for those facing gambling risks. Work around the clock, confidential and free of charge, without the need for verification. Support is available to every Australian, regardless of casino provider or betting format.
1. Help formats
1. Online chat on the site
- Instant text contact with consultant, works 24/7.
2. Email
- Written consultation within 24 hours, convenient if you prefer thoughtful answers.
3. Telephone line
- A single 1800 858 858 number is associated with the local Gamblers Help service, available during normal state hours.
4. Forum and group chats
- Anonymous communities of players to share experiences and mutual support.
2. Basic services
Short-term consultations
- Help in a crisis situation: acute anxiety, intrusive thoughts.
Develop action plan
- Setting up limits, timeout, reality checks and technical barriers.
Psychological support
- Referral, group therapy and cognitive behavioral programs.
Financial consulting
- Advice on budgeting, debt restructuring and preventing new loans.
Family counseling
- Help relatives in building a dialogue and maintaining a "controller" for the player.
3. How to connect
1. Go to
– [https: //www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) - click "Chat now" or e-mail form.
2. Call
- Toll-free 1800 858 858 number for any state.
3. Write an e-mail
- Via the form on the website or directly to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
4. Self-test
- The built-in PGSI will give an instant assessment of the level of risk and immediately offer resources.
4. What to expect from the first consultation
Confidentiality and anonymity
- You do not need to disclose your real identity or account details.
Brief survey
- A few questions about your experience, goals and current emotional state.
Specific recommendations
- Setting of the first RG tool (limit, timeout or blocking), schedule of subsequent steps.
Follow-up plan
- Sign up for a series of consultations, connecting to group meetings or online courses.
5. Additional Resources and Schedule
Self-study materials
- Articles, videos and checklists on self-control.
Webinar and Online Group Schedule
- Schedules on the site, participation is free.
Language support
- Consultations in English and, if necessary, through interpreters in the main languages of migrant communities.
Conclusion
Gambling Help Online is your first and main resource at the first sign of gaming addiction. Free chat, phone, e-mail and support groups work around the clock and anonymously. Timely appeal will allow you to stop the crisis, get a plan of concrete actions and maintain control over your life and relationships.
