Contact BetStop via hotline
Introduction
BetStop is a national self-exclusion program that blocks access to all licensed online and terrestrial gambling operators. Through the hotline, you get step-by-step help: from assessing motivation to checking a successful ban and further support.
1. Initial call and goal verification
1. Type 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline).
2. Tell me you want to connect to BetStop.
3. The consultant will clarify: your expectations, the desired period (at least 6 months), the experience of using limits and previous attempts to self-exclude.
4. Will determine if this step is enough or if preliminary psychological support is needed.
2. Collect required data
Full name and date of birth: for identification in the register.
Residential address: state, city and zip code.
Contact e-mail or phone: for confirmation via SMS or link in the letter.
Confirmation of readiness: the consultant checks that you realize the irreversibility of the ban for the chosen period.
3. Applying through a consultant
1. The consultant opens the BetStop website and directs you to deep-link.
2. You fill out the form with a consultant:
4. Monitoring the success of the ban
Follow-up call after 24-48h: Consultant asks you to try to get in or place a bid to check lockdown.
Fixing the result: if access is denied, you receive a screenshot or system error message.
Alternative measures: if the ban did not work (rarely), the consultant suggests installing a Gamban or applying a banking MCC block.
5. Further support and renewal
1. Repeated appeals: you can call the hotline at any time for advice on self-exclusion.
2. Extension: 1-2 weeks before the end of the current ban, the consultant will help you apply for a new extension through BetStop.
3. Psychological support: at the risk of disruption, you will be sent to video sessions and support groups Gamblers Help.
Conclusion
The hotline is your navigator when you connect to BetStop: advisers guide you through all the stages of applying, verifying and checking the block, and then accompany you until you regain full control of gambling. Call 1800 858 858 or 13 11 14 to join the national self-exclusion program without any difficulties.
BetStop is a national self-exclusion program that blocks access to all licensed online and terrestrial gambling operators. Through the hotline, you get step-by-step help: from assessing motivation to checking a successful ban and further support.
1. Initial call and goal verification
1. Type 1800 858 858 (Gamblers Help) or 13 11 14 (Lifeline).
2. Tell me you want to connect to BetStop.
3. The consultant will clarify: your expectations, the desired period (at least 6 months), the experience of using limits and previous attempts to self-exclude.
4. Will determine if this step is enough or if preliminary psychological support is needed.
2. Collect required data
Full name and date of birth: for identification in the register.
Residential address: state, city and zip code.
Contact e-mail or phone: for confirmation via SMS or link in the letter.
Confirmation of readiness: the consultant checks that you realize the irreversibility of the ban for the chosen period.
3. Applying through a consultant
1. The consultant opens the BetStop website and directs you to deep-link.
2. You fill out the form with a consultant:
- Personal data
- Selection of terms (6, 12, 24 months or for life)
- 3. Confirmation via e-mail/SMS: you receive a code or link for verification.
- 4. Waiting for synchronization: BetStop sends a request to all licensed casinos within 24 hours.
4. Monitoring the success of the ban
Follow-up call after 24-48h: Consultant asks you to try to get in or place a bid to check lockdown.
Fixing the result: if access is denied, you receive a screenshot or system error message.
Alternative measures: if the ban did not work (rarely), the consultant suggests installing a Gamban or applying a banking MCC block.
5. Further support and renewal
1. Repeated appeals: you can call the hotline at any time for advice on self-exclusion.
2. Extension: 1-2 weeks before the end of the current ban, the consultant will help you apply for a new extension through BetStop.
3. Psychological support: at the risk of disruption, you will be sent to video sessions and support groups Gamblers Help.
Conclusion
The hotline is your navigator when you connect to BetStop: advisers guide you through all the stages of applying, verifying and checking the block, and then accompany you until you regain full control of gambling. Call 1800 858 858 or 13 11 14 to join the national self-exclusion program without any difficulties.
