How to motivate a person to call for help
Introduction
Often addicts are afraid or unwilling to admit the problem. Your task is to gently push for the first call to the Gamblers Help (1800 858 858) or Lifeline hotline (13 11 14). Below are specific techniques tested in practice.
1. Empathic contact
1. Choose the right moment: calmly, without spectators, not in the midst of conflict.
2. I-messages: "I see that it's hard for you, and it's important for me to help."
3. Active listening: Paraphrase: "You say you're worried about betting, I hear you."
2. Focus on values
1. Connection with the important: "Remember how we dreamed of a vacation? Call - you will return control and we can go there."
2. Goals and motivators: ask: "What is more important for you now - rates or...?" and emphasize values (family, health, career).
3. Minimizing barriers
1. Call together: Offer to dial together: You're on the line, he speaks at will.
2. Anonymity: Emphasize that no name is needed and no one will recognize.
3. Convenient format: if the phone is embarrassing - chat on gamblinghelponline. org. au или SMS Lifeline («HELLO» → 0477 13 11 14).
4. Practical scripts
Script 1: "Let's just try to call, I will sit next to you. If you don't want to continue, we'll hang up right away.'
Script 2: "Written chat? Open gamblinghelponline. org. au - click "Chat now," and there you can just write "I want help.""
Script 3: "We can send SMS to Lifeline: HELLO to 0477 13 11 14 - the answer will come in text."
5. Using external measures
1. Self-exclusion on behalf of the player: issue a local or BetStop ban - this will create a "point of no return."
2. Tech blockers: Install Gamban or MCC units until he gets through - reduce temptation and increase motivation.
3. Controller: include a friend who will remind you of the agreement and support you when you call.
6. Positive reinforcement
1. Small steps: praise for any action - even for viewing the Gamblers Help website.
2. Rewards: Negotiate a nice little win together after the bell (movie, walk).
3. Postponement of the decision: "Call on the line, and tomorrow we will go for ice cream together" - the connection of action and pleasant experience.
Conclusion
Motivation is a combination of empathy, specific scripts, external barriers and positive reinforcement. Use the proposed techniques, call or help write to the chat, and the person will receive first support without fear or doubt.
Often addicts are afraid or unwilling to admit the problem. Your task is to gently push for the first call to the Gamblers Help (1800 858 858) or Lifeline hotline (13 11 14). Below are specific techniques tested in practice.
1. Empathic contact
1. Choose the right moment: calmly, without spectators, not in the midst of conflict.
2. I-messages: "I see that it's hard for you, and it's important for me to help."
3. Active listening: Paraphrase: "You say you're worried about betting, I hear you."
2. Focus on values
1. Connection with the important: "Remember how we dreamed of a vacation? Call - you will return control and we can go there."
2. Goals and motivators: ask: "What is more important for you now - rates or...?" and emphasize values (family, health, career).
3. Minimizing barriers
1. Call together: Offer to dial together: You're on the line, he speaks at will.
2. Anonymity: Emphasize that no name is needed and no one will recognize.
3. Convenient format: if the phone is embarrassing - chat on gamblinghelponline. org. au или SMS Lifeline («HELLO» → 0477 13 11 14).
4. Practical scripts
Script 1: "Let's just try to call, I will sit next to you. If you don't want to continue, we'll hang up right away.'
Script 2: "Written chat? Open gamblinghelponline. org. au - click "Chat now," and there you can just write "I want help.""
Script 3: "We can send SMS to Lifeline: HELLO to 0477 13 11 14 - the answer will come in text."
5. Using external measures
1. Self-exclusion on behalf of the player: issue a local or BetStop ban - this will create a "point of no return."
2. Tech blockers: Install Gamban or MCC units until he gets through - reduce temptation and increase motivation.
3. Controller: include a friend who will remind you of the agreement and support you when you call.
6. Positive reinforcement
1. Small steps: praise for any action - even for viewing the Gamblers Help website.
2. Rewards: Negotiate a nice little win together after the bell (movie, walk).
3. Postponement of the decision: "Call on the line, and tomorrow we will go for ice cream together" - the connection of action and pleasant experience.
Conclusion
Motivation is a combination of empathy, specific scripts, external barriers and positive reinforcement. Use the proposed techniques, call or help write to the chat, and the person will receive first support without fear or doubt.
