Help on the hotline is no shame: breaking down stigma


1. Understanding the stigma of gaming addiction

Stigmatization is associated with the idea that a person himself "brought himself to this" and must "rebuild character." This generates:
  • Fear of condemnation from loved ones and colleagues.
  • Refusal to acknowledge the problem and ask for help.
  • Worsening isolation and mental deterioration.

2. Social myths and their consequences

Myth "It's a weakness of will": Addiction is a brain disease with neurochemical changes that requires professional intervention.
Myth "Everyone around will cope": without support, many cannot break the continuous cycle of rates, which increases the risk of debt, depression and suicide.
Myth "Hotline - for "difficult" cases": in fact, they call at the first sign - an uncontrollable desire to play, anxiety about spending money or frequent thoughts about the game.

3. Why calling is a bold move

1. Recognition of the problem
Recognizing your own vulnerability is a necessary stage for recovery.
2. Getting anonymous help
The service guarantees confidentiality, operators do not record personal data without consent, and your concerns will not be discussed outside the center.
3. Access to expertise
Line specialists undergo certified trainings and apply clinical protocols to assess risks and develop a support plan.

4. Psychological barriers and ways to overcome them

Fear "I will be shown weak"
Solution: focus on the fact that you are investing in your health and future; it's not weakness but self-care.
Alarm before talking to an outsider
Solution: the operator is not a judge, but a partner who has undergone special training in motivational interviewing.
Uncertainty whether it will help
Solution: statistics show that the majority of applicants note a decrease in craving for the game and an improvement in their emotional state after the first call.

5. The hotline's role in breaking down stigma

Information campaigns
The Department of Health and ACMA regularly run "No Shame in the Call" campaigns, where famous Australians share stories of recovery.
Publishing real stories
Anonymous cases demonstrate the path from the first call to sustainable control over excitement.
School and corporate programs
As part of mental health training, the hotline is included in the list of available resources, which normalises seeking help.

6. Practical tips for those who are afraid to turn

1. Start with a chat or e-mail
If the call seems too personal, try text-based support channels.
2. Prepare the script
Write key points on the sheet: briefly describe the situation and question. This will reduce anxiety during the conversation.
3. Assign a safe time period
Set aside 10 minutes when no one bothers you. Even a short conversation can give impetus to change.

7. Conclusion and call to action

Contacting a hotline is a manifestation of self-care and proof of your inner strength. Break the personal barrier of shame, call the 1800 858 858 number or chat on Gambling Help Online. The path to a healthy life begins with one bold step.