Step-by-step guide to self-administered PGSI, SOGS, and DSM-5 questionnaires: where to find, how to respond, how to interpret scores, and what to do next - call the hotline and set up RG tools.
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As a hotline, Gamblers Help and Lifeline directs players to financial advisers and psychologists, ensures continuity of care and creates a unified support system for gaming addiction.
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Description of the roles and qualifications of Gamblers Help and Lifeline employees: crisis counselors, clinical psychologists, financial advisers, peer volunteers, translators and technical operators.
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Practical steps to stabilize and reduce risk before the first call: breathing equipment, financial "safety net," basic RG tools and support for the "controller."
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A collection of key free sites, articles and interactive tools for self-study and combating gaming addiction in Australia: from self-assessment to support programs and professional publications.
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An overview of the key free smartphone apps that Gamblers Help and Lifeline consultants advise to install: blockers of gambling sites and RG tools, emotion and spending trackers, anxiety reduction techniques.
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Overview of major free and paid recovery programs in Australia: group and individual courses, outpatient and inpatient formats, online programs and follow-up support.
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Step-by-step instructions for creating an individual recovery plan: from the first call to the hotline to the settings of RG tools, interaction with a consultant and long-term support.
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Analysis of the principles and mechanisms of anonymity in the Gamblers Help and Lifeline services: from the rejection of personal data to the protection of communication channels and your privacy rights.
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A detailed review of the national Responsible Gambling program, its key components, legislative framework and practical connection with the Australian gaming addiction hotline.
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Answers to key questions about the gaming addiction hotline: how to call when available, privacy, support languages, and more.
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An analysis of common myths about the work of the gaming addiction hotline in Australia: privacy, efficiency, accessibility and other stereotypes that prevent people from seeking help.
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A practical guide: Steps and resources to help cement the results of Australia's first gaming addiction hotline call and build a path forward for a steady recovery.
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Real feedback and gratitude from 1800 858 858 hotline users: the effectiveness of support, specific examples of changes in life and the role of feedback in improving the service.
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Why contacting a hotline for gaming addiction is a sign of strength, not weakness: parsing stereotypes, psychological barriers and a path to support without fear of judgment.
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How to volunteer or donate to a 1800 858 858 hotline: requirements, responsibilities, forms of contribution and the impact of your help on the effectiveness of the fight against gambling addiction in Australia.
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Step-by-step guidance from the initial call to the hotline to the full course of treatment for gaming addiction - choosing a format, therapy plan, interaction with specialists and monitoring the results.
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Contact details and key services of support services for gaming addiction for each state and territory of Australia: telephone, online advice, face-to-face groups, opening hours and web resources.
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How the hotline 1800 858 858 adapts help to the phase of gambling addiction: from the first signals and crisis moments to long-term rehabilitation and relapse prevention.
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