Resources by state: VIC, NSW, QLD, SA, WA, TAS, NT, ACT
Resources by State and Territory of Australia
Below are the main state and partner support services for gaming addiction available in each state and territory. All services work for free, anonymously and around the clock or according to a predetermined schedule.
Victoria (VIC)
Gambler’s Help Victoria
Phone: 1800 858 858 (single national; in Victoria available 24 hours a day)
Face-to-face counseling: more than 40 offices statewide - individual and family counseling
Online support: chat on gamblershelp. vic. gov. au, video recording sessions
Extras: Gamblers Anonymous self-help groups, financial planning courses
New South Wales (NSW)
Gambling Help NSW
Phone: 1800 858 858 (24/7)
Face-to-face services: more than 30 centers in the metropolis and regions; psychologists, social workers
Online resources: gamblinghelponline. org. au - chat, e-mail consultations, self-assessment of risk
Groups: Weekly Gamblers Anonymous meetings, support for relatives
Queensland (QLD)
Gambling Help QLD
Phone: 1800 858 858 (24/7)
Local offices: Centres in Breezeben, Townsville, Cairns, etc.
Online platform: gamblershelp. com. au - chat, webinars, self-learning modules
Special projects: retreats in rural communities, teen groups
South Australia (SA)
Gambling Help SA
Phone: 1800 858 858 (24/7)
Face-to-face consultations: Adelaide and regional offices; support for LGBTIQ +, indigenous people
Online support: chat. gamblinghelpsa. org. au, video consultations
Additional: financial advice, family therapy
Western Australia (WA)
Gambler’s Help WA
Phone: 1800 858 858 (24/7)
Regional centres: Perth, Broome, Kalgoorlie and more
Online services: gamblershelp. wa. gov. au - chat, online courses, self-help applications
Support groups: Gamblers Anonymous meetings, peer-mentoring programs
Tasmania (TAS)
Gambling Help Tasmania
Phone: 1800 858 858 (24/7)
Face-to-face receptions: Hobart, Launceston; field consultations in sparsely populated areas
Online resource: gamblinghelponline. org. au (single platform for TAS and NSW)
Services: individual counseling, webinars, self-help groups
Northern Territory (NT)
Problem Gambling Help NT
Phone: 1800 858 858 (24/7)
Local offices: Darwin, Alice Springs; mobile brigades for remote communities
Online support: gamblershelp. nt. gov. au - chat, video communication
Features: indigenous programs, intercultural support
Australian Capital Territory (ACT)
Canberra Region Problem Gambling Service
Phone: 1800 858 858 (24/7)
Face-to-face consultations: Canberra Centre; psychologists, social workers
Online platform: gamblershelp. act. gov. au - chat, email, informational webinars
Additional: corporate prevention programs, school presentations
Each of the listed services provides complete confidentiality, professional psychological support, routing to face-to-face or online specialists and follow-up control. For emergencies (suicidal thoughts, acute crisis), call emergency services 000 immediately.
Below are the main state and partner support services for gaming addiction available in each state and territory. All services work for free, anonymously and around the clock or according to a predetermined schedule.
Victoria (VIC)
Gambler’s Help Victoria
Phone: 1800 858 858 (single national; in Victoria available 24 hours a day)
Face-to-face counseling: more than 40 offices statewide - individual and family counseling
Online support: chat on gamblershelp. vic. gov. au, video recording sessions
Extras: Gamblers Anonymous self-help groups, financial planning courses
New South Wales (NSW)
Gambling Help NSW
Phone: 1800 858 858 (24/7)
Face-to-face services: more than 30 centers in the metropolis and regions; psychologists, social workers
Online resources: gamblinghelponline. org. au - chat, e-mail consultations, self-assessment of risk
Groups: Weekly Gamblers Anonymous meetings, support for relatives
Queensland (QLD)
Gambling Help QLD
Phone: 1800 858 858 (24/7)
Local offices: Centres in Breezeben, Townsville, Cairns, etc.
Online platform: gamblershelp. com. au - chat, webinars, self-learning modules
Special projects: retreats in rural communities, teen groups
South Australia (SA)
Gambling Help SA
Phone: 1800 858 858 (24/7)
Face-to-face consultations: Adelaide and regional offices; support for LGBTIQ +, indigenous people
Online support: chat. gamblinghelpsa. org. au, video consultations
Additional: financial advice, family therapy
Western Australia (WA)
Gambler’s Help WA
Phone: 1800 858 858 (24/7)
Regional centres: Perth, Broome, Kalgoorlie and more
Online services: gamblershelp. wa. gov. au - chat, online courses, self-help applications
Support groups: Gamblers Anonymous meetings, peer-mentoring programs
Tasmania (TAS)
Gambling Help Tasmania
Phone: 1800 858 858 (24/7)
Face-to-face receptions: Hobart, Launceston; field consultations in sparsely populated areas
Online resource: gamblinghelponline. org. au (single platform for TAS and NSW)
Services: individual counseling, webinars, self-help groups
Northern Territory (NT)
Problem Gambling Help NT
Phone: 1800 858 858 (24/7)
Local offices: Darwin, Alice Springs; mobile brigades for remote communities
Online support: gamblershelp. nt. gov. au - chat, video communication
Features: indigenous programs, intercultural support
Australian Capital Territory (ACT)
Canberra Region Problem Gambling Service
Phone: 1800 858 858 (24/7)
Face-to-face consultations: Canberra Centre; psychologists, social workers
Online platform: gamblershelp. act. gov. au - chat, email, informational webinars
Additional: corporate prevention programs, school presentations
Each of the listed services provides complete confidentiality, professional psychological support, routing to face-to-face or online specialists and follow-up control. For emergencies (suicidal thoughts, acute crisis), call emergency services 000 immediately.
