Free 24/7 telephone and online assistance
Available support channels
1. Gamblers Help Hotline Phone
- 1800 858 858 (free, 24/7)
- Advice on addiction, setting up RG tools, psychological support.
2. Lifeline Australia
- 13 11 14 (24 hours)
- Emergency psychological help for severe crisis and suicidal thoughts.
3. Gambling Help Online
- Online chat at [https : //www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) (24/7)
- Anonymous web chat with a consultant, responses in e-mail within 24 hours, forums and support groups.
4. Beyond Blue and other lines
- 1300 22 4636 (anxiety and depression)
- Formats: phone, chat, SMS-service for text support.
How to connect
1. By phone
- Just dial the number and wait for the answer.
2. Via web chat
- Go to the official Gambling Help Online website and click "Chat now."
3. By e-mail
- Send a letter through the form on the site - reply within 24 hours.
4. No verification
- No passport details or accounts - just start a conversation.
What happens at the first consultation
Brief survey
- A few questions about your experience and current condition.
Specific recommendations
- Setting limits, timeout and technical blockers.
Path Forward
- Registration for a series of consultations, referral to support groups and psychologists.
When to apply
Obsessive thoughts about the game
Frequent replenishment and debts
Rows with loved ones over betting
Insomnia and anxiety
Unsatisfied attempts to stop
Additional Resources
Webinars and online groups on Gambling Help Online
Self-help materials: checklists, video tutorials, articles
On-demand family counseling through Gamblers Help
Conclusion:
1. Gamblers Help Hotline Phone
- 1800 858 858 (free, 24/7)
- Advice on addiction, setting up RG tools, psychological support.
2. Lifeline Australia
- 13 11 14 (24 hours)
- Emergency psychological help for severe crisis and suicidal thoughts.
3. Gambling Help Online
- Online chat at [https : //www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) (24/7)
- Anonymous web chat with a consultant, responses in e-mail within 24 hours, forums and support groups.
4. Beyond Blue and other lines
- 1300 22 4636 (anxiety and depression)
- Formats: phone, chat, SMS-service for text support.
How to connect
1. By phone
- Just dial the number and wait for the answer.
2. Via web chat
- Go to the official Gambling Help Online website and click "Chat now."
3. By e-mail
- Send a letter through the form on the site - reply within 24 hours.
4. No verification
- No passport details or accounts - just start a conversation.
What happens at the first consultation
Brief survey
- A few questions about your experience and current condition.
Specific recommendations
- Setting limits, timeout and technical blockers.
Path Forward
- Registration for a series of consultations, referral to support groups and psychologists.
When to apply
Obsessive thoughts about the game
Frequent replenishment and debts
Rows with loved ones over betting
Insomnia and anxiety
Unsatisfied attempts to stop
Additional Resources
Webinars and online groups on Gambling Help Online
Self-help materials: checklists, video tutorials, articles
On-demand family counseling through Gamblers Help
Conclusion:
- Don't expect a tipping point: Free phone and online help is available 24/7, no formalities. Call 1800 858 858 or open a chat on Gambling Help Online - the first step towards control and recovery.
