Free 24/7 telephone and online assistance
Available support channels
1. Gamblers Help Hotline Phone
1800 858 858 (free, 24/7)
Advice on addiction, setting up RG tools, psychological support.
2. Lifeline Australia
13 11 14 (24 hours)
Emergency psychological help for severe crisis and suicidal thoughts.
3. Gambling Help Online
Online chat at [https : //www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) (24/7)
Anonymous web chat with a consultant, responses in e-mail within 24 hours, forums and support groups.
4. Beyond Blue and other lines
1300 22 4636 (anxiety and depression)
Formats: phone, chat, SMS-service for text support.
How to connect
1. By phone
Just dial the number and wait for the answer.
2. Via web chat
Go to the official Gambling Help Online website and click "Chat now."- 3. By e-mail
Send a letter through the form on the site - reply within 24 hours.
4. No verification
No passport details or accounts - just start a conversation.
What happens at the first consultation
Brief survey
A few questions about your experience and current condition.
Specific recommendations
Setting limits, timeout and technical blockers.
Path Forward
Registration for a series of consultations, referral to support groups and psychologists.
When to apply
Obsessive thoughts about the game- Frequent replenishment and debts
- Rows with loved ones over betting
- Insomnia and anxiety
- Unsatisfied attempts to stop
Additional Resources
Webinars and online groups on Gambling Help Online- Self-help materials: checklists, video tutorials, articles
- On-demand family counseling through Gamblers Help
- Don't expect a tipping point: Free phone and online help is available 24/7, no formalities. Call 1800 858 858 or open a chat on Gambling Help Online - the first step towards control and recovery.
