Hotline is your first step towards addiction freedom

1. Why it's important to call right away

Timely access to the hotline reduces the risk of "starting" a vicious circle: losing → debts → stress → an even greater bet. The first call is getting an objective look from the outside and a chance to stop the chain reaction.

2. What happens at first contact

1. Emergency stabilization: the operator will conduct a brief conversation to reduce anxiety and stabilize the emotional background.
2. Risk screening: Assessment of play urges, signs of depression and suicidal risk.
3. Making a short plan: recommendations for immediate measures - self-disconnection, setting financial limits, first contacts with services.

3. Emergency psychological support

Active listening and motivational interview technique: the operator helps to formulate an internal motivation for change.
Instant tips for distracting and reducing urgency (breathing exercises, change of scenery).

4. Diagnosis and referral

Online or face-to-face consultation with a licensed psychologist/psychiatrist on a Medicare referral.
Personalized list of support groups (Gamblers Anonymous) and specialized programs in your region.

5. Financial priority measures

Instructions for collecting statements for all invoices and credits.
Immediate referral to free financial advisors (National Debt Helpline, Gambling Help Financial Counseling).
Recommendations on payment priorities and activation of hardship programs in banks.

6. Building an individual plan

1. Goals: complete withdrawal or gradual reduction in rates (in agreement with the therapist).
2. Methods: CBT modules, group therapy, motivational interviews and, if necessary, drug support.
3. Schedule: face-to-face/online sessions 1-2 times a week, follow-up calls from the hotline.

7. Support in the family and society

Consultations for relatives and loved ones: how to maintain, what boundaries to establish.
Instructions for family therapy and social services (Centrelink, crisis centers).

8. Process self-test tools

Set up self-disconnect and limits on gaming platforms.
Using apps to track your mood, spending and urge to play.
Subscribe to SMS reminders and chat bots integrated with the hotline.

9. Follow-up and long-term monitoring

First feedback after 24-48 hours: verification of the implementation of the first recommendations.
Regular calls (weekly or monthly) to assess progress and adjust plan.
Assessment of key metrics: days without bets, anxiety level, budget balance.

10. Relapse prevention

Weekly training webinars and online modules on stress management and financial literacy.
Participate in support groups to reinforce self-control skills.
Setting up a "crisis plan" with a clear algorithm of actions at the first breakdown signals.

11. Advantages of contacting the hotline

Anonymity and free: No one will know about your appeal.
24-hour access: Help is available 24/7, including holidays.
Comprehensiveness: psychological, financial, social and legal support in one place.

The first step towards freedom from gambling addiction is a call to the 1800 858 858. It is with him that your personal recovery program begins, based on the best clinical practices, multidisciplinary support and self-control technologies. Take this step today - and you are already moving towards a life without addiction.