Possibility of volunteering or donation
Possibility of volunteering and donation
1. Value of volunteer and financial support
The gaming addiction helpline is 24/7, providing counseling and referral to professionals. Volunteers and donors:
2. Volunteering: key areas of participation
1. Call reception and direction
Trained volunteers help call center operators with simple calls: recording on a follow-up, obtaining basic information about the service, collecting feedback.
Requirements: age from 18 years, fluency in English, communication skills on the phone, recommended skills of active listening.
2. Online counselling and chat support
Volunteers answer in the Gambling Help Online chat, conduct a dialogue in instant messengers under the supervision of a certified specialist.
Taking a certified course on motivational interviews and basic psychological support techniques.
3. Educational work and events
Participation in exit stands at health fairs, schools and universities.
Presentations on the risks of gambling addiction and the possibilities of the hotline.
4. Administrative and technical support
Assistance in preparing information materials, administering the CRM system, processing call statistics and feedback.
Basic skills in working with office software and CRM platforms.
3. Donation: Forms and Mechanisms
1. One-off donations
The online platform on the Gambling Help Online website accepts bank transfers and card payments.
The minimum amount is from $10, without limitation from above.
2. Regular contributions
Monthly subscription charge: automatic renewal, flexible donation amount.
Financial stability allows you to plan for expanding hours and hiring additional consultants.
3. Corporate sponsorship
Partner packages for companies: mention of the logo on the site and in reports, joint PR-promotions.
Possibility to organize corporate volunteer shifts for employees.
4. Targeted project financing
Fundraising for volunteer training, implementation of AI tools for primary risk screening.
Special fundraising campaigns to expand language services and accessibility in remote regions.
4. Registration and Training Procedure
1. Online application
Filling out a questionnaire on the Gambling Help Online website: personal data, motivation, experience.
2. Interview and review
A brief video or phone interview, checking recommendations and no convictions.
3. Training course
Module on the history and structure of the service, call protocols, motivational interview technique and confidentiality rules.
Final certification with practical cases.
4. Mentoring and supervision
The first 10-20 calls under the control of an experienced operator, monthly supervision to analyze complex cases.
5. The impact of your help
Increase in bandwidth: each volunteer increases the daily call quota by 5-10%.
Cost reduction: attracting volunteers reduces administrative staff costs to $50,000 per year.
Increased satisfaction: enhanced language support and online feedback increase the hotline NPS index by 15%.
6. Transparency and reporting
Quarterly reports are published on the website of the Ministry of Health: data on attracted volunteers, the volume of donations and their use.
Success stories and cases demonstrate concrete examples of saved lives and restored family relationships thanks to the support of the service.
7. Conclusion and call to action
Your voluntary or financial assistance directly affects the efficiency and quality of support for people with gambling addiction. Register as a volunteer or donate using the Gambling Help Online link - together we will save more lives and stop the devastating effects of gambling.
1. Value of volunteer and financial support
The gaming addiction helpline is 24/7, providing counseling and referral to professionals. Volunteers and donors:
- Expand service coverage and reduce the burden on full-time employees.
- Provide sustainable funding for the technology platform and operator training.
- Participate in educational campaigns and awareness raising in the community.
2. Volunteering: key areas of participation
1. Call reception and direction
Trained volunteers help call center operators with simple calls: recording on a follow-up, obtaining basic information about the service, collecting feedback.
Requirements: age from 18 years, fluency in English, communication skills on the phone, recommended skills of active listening.
2. Online counselling and chat support
Volunteers answer in the Gambling Help Online chat, conduct a dialogue in instant messengers under the supervision of a certified specialist.
Taking a certified course on motivational interviews and basic psychological support techniques.
3. Educational work and events
Participation in exit stands at health fairs, schools and universities.
Presentations on the risks of gambling addiction and the possibilities of the hotline.
4. Administrative and technical support
Assistance in preparing information materials, administering the CRM system, processing call statistics and feedback.
Basic skills in working with office software and CRM platforms.
3. Donation: Forms and Mechanisms
1. One-off donations
The online platform on the Gambling Help Online website accepts bank transfers and card payments.
The minimum amount is from $10, without limitation from above.
2. Regular contributions
Monthly subscription charge: automatic renewal, flexible donation amount.
Financial stability allows you to plan for expanding hours and hiring additional consultants.
3. Corporate sponsorship
Partner packages for companies: mention of the logo on the site and in reports, joint PR-promotions.
Possibility to organize corporate volunteer shifts for employees.
4. Targeted project financing
Fundraising for volunteer training, implementation of AI tools for primary risk screening.
Special fundraising campaigns to expand language services and accessibility in remote regions.
4. Registration and Training Procedure
1. Online application
Filling out a questionnaire on the Gambling Help Online website: personal data, motivation, experience.
2. Interview and review
A brief video or phone interview, checking recommendations and no convictions.
3. Training course
Module on the history and structure of the service, call protocols, motivational interview technique and confidentiality rules.
Final certification with practical cases.
4. Mentoring and supervision
The first 10-20 calls under the control of an experienced operator, monthly supervision to analyze complex cases.
5. The impact of your help
Increase in bandwidth: each volunteer increases the daily call quota by 5-10%.
Cost reduction: attracting volunteers reduces administrative staff costs to $50,000 per year.
Increased satisfaction: enhanced language support and online feedback increase the hotline NPS index by 15%.
6. Transparency and reporting
Quarterly reports are published on the website of the Ministry of Health: data on attracted volunteers, the volume of donations and their use.
Success stories and cases demonstrate concrete examples of saved lives and restored family relationships thanks to the support of the service.
7. Conclusion and call to action
Your voluntary or financial assistance directly affects the efficiency and quality of support for people with gambling addiction. Register as a volunteer or donate using the Gambling Help Online link - together we will save more lives and stop the devastating effects of gambling.
