How to use self-exclusion features
Introduction
Self-exclusion features allow the player to lock their account for a certain period or forever, preventing access to bets and protecting against impulsive decisions. This is one of the most reliable tools in the fight against online casino addiction.
1. Types of self-exclusion
1. Cool-Off (short break)
Terms: from 24 hours to 30 days.
Purpose: pause, remove sharp traction without losing registration.
2. Self-Exclusion
Timeline: Months to years or forever.
Goal: a conscious way out of the gambling environment for a long time.
2. When to apply self-exclusion
In case of frequent breakdowns after setting limits.
At the intrusive thought of a bet in any free time.
After serious losses that lead to stress and a desire to "take revenge."
On the advice of a specialist or support team.
3. Step-by-step activation on the platform
1. Search for "Responsible Gaming" or "Responsible Gaming"
Usually at the bottom of the home page or in the account menu.
2. Select "Self-Exclusion" or "Cool-Off"
Click Start or Activate.
3. Indication of the term
Select whether to pause for 1 day, week, month, year, or forever.
4. Confirmation of decision
Enter the password, code from the SMS or mark the checkbox about reading the conditions.
5. Receipt of notification
The platform will send an e-mail/SMS with confirmation of activation and blocking period.
4. What happens after activation
Full access block:- You cannot log in to your account, top up your balance or place a bet.
- The platform will not send promo messages so as not to provoke a desire to play.
- The game history and balance are maintained until the expiration of the self-exclusion period.
- Often, even the support service cannot remove the lock ahead of schedule.
5. To return access after a period ends
1. Automatic recovery:- Upon expiration, the account is activated without additional actions.
- It is recommended on the "exit day" to pass a test of yourself: how much the craving has decreased and whether you are ready to comply with the new limits.
- Before the first login, set deposit and time limits.
6. Additional support measures
Help Desk Contacts:- — Gambling Help Online: 1800 858 858 (24/7).
- Gamblers Anonymous and similar communities.
- Cognitive behavioral therapy to build a long-term solution.
Conclusion
A properly tuned self-exclusion function is a reliable barrier against an impulsive return to betting. Choose the right time, confirm the decision without pressure and use additional support to make the abandonment successful and lasting.
