What documents are needed to confirm age
To access interactive gambling in Australia, operators are required to check that a player is at least 18 years old. From September 29, 2024, the age verification procedure is part of the mandatory Customer Identification Procedures (ACIP) regulated by AUSTRAC. Below is a complete list of documents and mechanisms used by verifiers.
1. Main documents for verification
1. Passport
Civil or foreign passport with photo and date of birth.
2. Driver's license
Australian driving licence of any state/territory.
3. Birth certificate
Official document on the letterhead of the registry office with the seal and date of birth.
These documents are considered reliable proof of age, since the date of birth in them was checked during the initial issuance.
2. Document Verification Service (DVS)
What it is: a government online service that allows you to check biographical data (including date of birth) on national registries - passports, driver's licenses, birth certificates and visas.
How to use: when downloading document scans, the operator makes an API request to DVS: the service returns "verified" or "not found."
Advantage: eliminates counterfeiting and manual errors, speeds up the process to a few seconds.
3. Additional documents
In cases where the player cannot provide basic documents, alternatives are allowed:
- 1. National ID Card or Certificate of Citizenship
- 2. Visa or immigration stamp (for non-residents)
- 3. Medical record with picture and date of birth (extremely rare)
Operators have the right to require one or more such documents to confirm age and identity.
4. Address confirmation and bank KYC
For complete identification of the player, it is often necessary to prove the address of residence as well:
- Utility bill (not older than 3 months)
- Bank statement with address
- Tax Notice (ATO)
These elements are included in advanced ACIP procedures: information is verified through banking APIs or third-party KYC providers (Jumio, Onfido, etc.).
5. Biometric verification
Selfie vs document: the player is photographed in real time, the system compares selfies with photos from the uploaded document.
NFC passport reading: On some mobile platforms, the app reads passport chip data.
Reliability levels: combining biometrics and DVS gives a high level of confidence in the user's age.
6. Control and Revalidation
1. When changing data (change of surname, passport) - the operator initiates an additional check.
2. In case of suspicious activity (large deposits, requests for the withdrawal of large amounts) - may require re-loading of documents or offline verification.
7. Verification Process Steps
1. Registration: entering personal data and downloading a document.
2. Automatic verification: OCR recognition and request to DVS/KYC-API.
3. Biometrics (if required): selfie comparison or NFC reading.
4. Confirmation: The player receives "verified" status and can place bets.
In case of failure at any stage, the account is blocked until the issues are resolved.
Result
To confirm the age in online casinos in Australia, one of the main documents is enough - a passport, driver's license or birth certificate. Increased reliability is achieved through Document Verification Service, biometrics and banking KYC-API. From September 29, 2024, all operators are required to complete enhanced Customer Identification Procedures (ACIP), which makes the verification process comprehensive and protects minors from accessing gambling.