Gambling Help Online - 24/7 online support
Introduction
Gambling Help Online is a free national online advice service for people who have difficulty controlling gambling and their loved ones. Works 24 hours a day, 7 days a week, providing anonymous, qualified support without the need for a personal visit.
1. Formats and support channels
1. Online chat on the site
Available 24/7 at gamblinghelponline. org. au.
Communicate directly with a trained consultant in real time.
2. Email
Written advice by mail [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
Answers come within 24-48 hours.
3. Video and audio conferences
The ability to meet "eyes" through a secure platform for in-depth work with a psychologist.
Pre-registration for a convenient time.
4. Mobile chat in the app
Integration with Gambler's Help Vic application and other regional clients.
Notifications of upcoming sessions and reminders of scheduled meetings.
2. Range of services
1. Psychological support and self-help
Parsing emotional triggers and cognitive distortions.
Training in cognitive behavioral therapy (CBT) techniques to reduce the desire to play.
Mini-exercises in mindfulnes and breathing practices.
2. Financial advice
Assessment of the extent of damage and assistance in drawing up a debt repayment plan.
Tips for budgeting and restoring your credit history.
National Debt Helpline.
3. Navigate local resources
Providing links and contacts to Gambler's Help states.
Information about Gamblers Anonymous groups in your area.
Direction to hot lines 1800 858 858 and 13 11 14.
4. Technical recommendations
Instructions for registering with BetStop and installing blockers (Gamban, BetBlocker).
Tips for setting up parental controls and DNS filters.
3. Anonymity and confidentiality
No personal data
"You don't have to give your full name or address.
Encryption of correspondence
- All chats and video sessions are protected by HTTPS.
Do not save records policy
- Consultations are not recorded or transferred to third parties.
4. How to get started
1. Website
Go to gamblinghelponline. org. au and press "Start Chat."
2. Appendix
Install the Gambler's Help app (available for iOS and Android) and select the Online Support section.
3. Email
Send a brief description of the problem to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
4. Register for a video session
In the chat or by mail, request a link for a video meeting - usually the choice of free time opens.
5. Benefits of Gambling Help Online
Availability around the clock
- Help is available at any time of urgent need.
No queues or records
- Instant chat response or flexible timing for in-depth session.
Comprehensive approach
- Psychologist, financial adviser and technical consultant work in the same team.
Worth nothing
- Services are completely free thanks to government and non-profit funding.
6. Next steps after consultation
1. Technical measures
Activate BetStop, set blockers and set up parental controls.
2. Self-help groups
Attend the nearest Gamblers Anonymous meeting or register for an online session.
3. Family support
Connect a partner or relative to the chat so that they can learn how to help you.
4. Planning routines
Schedule alternative activities and add them to the calendar.
Conclusion
Gambling Help Online is a modern, affordable and free tool for any Australian in need of support for problem gambling. No matter your location, time of day, or level of problem, you can get professional help in a few clicks while maintaining anonymity and privacy. Don't be alone with the problem - start chatting today.
Gambling Help Online is a free national online advice service for people who have difficulty controlling gambling and their loved ones. Works 24 hours a day, 7 days a week, providing anonymous, qualified support without the need for a personal visit.
1. Formats and support channels
1. Online chat on the site
Available 24/7 at gamblinghelponline. org. au.
Communicate directly with a trained consultant in real time.
2. Email
Written advice by mail [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
Answers come within 24-48 hours.
3. Video and audio conferences
The ability to meet "eyes" through a secure platform for in-depth work with a psychologist.
Pre-registration for a convenient time.
4. Mobile chat in the app
Integration with Gambler's Help Vic application and other regional clients.
Notifications of upcoming sessions and reminders of scheduled meetings.
2. Range of services
1. Psychological support and self-help
Parsing emotional triggers and cognitive distortions.
Training in cognitive behavioral therapy (CBT) techniques to reduce the desire to play.
Mini-exercises in mindfulnes and breathing practices.
2. Financial advice
Assessment of the extent of damage and assistance in drawing up a debt repayment plan.
Tips for budgeting and restoring your credit history.
National Debt Helpline.
3. Navigate local resources
Providing links and contacts to Gambler's Help states.
Information about Gamblers Anonymous groups in your area.
Direction to hot lines 1800 858 858 and 13 11 14.
4. Technical recommendations
Instructions for registering with BetStop and installing blockers (Gamban, BetBlocker).
Tips for setting up parental controls and DNS filters.
3. Anonymity and confidentiality
No personal data
"You don't have to give your full name or address.
Encryption of correspondence
- All chats and video sessions are protected by HTTPS.
Do not save records policy
- Consultations are not recorded or transferred to third parties.
4. How to get started
1. Website
Go to gamblinghelponline. org. au and press "Start Chat."
2. Appendix
Install the Gambler's Help app (available for iOS and Android) and select the Online Support section.
3. Email
Send a brief description of the problem to [support @ gamblinghelponline. org. au](mailto: support@gamblinghelponline. org. au).
4. Register for a video session
In the chat or by mail, request a link for a video meeting - usually the choice of free time opens.
5. Benefits of Gambling Help Online
Availability around the clock
- Help is available at any time of urgent need.
No queues or records
- Instant chat response or flexible timing for in-depth session.
Comprehensive approach
- Psychologist, financial adviser and technical consultant work in the same team.
Worth nothing
- Services are completely free thanks to government and non-profit funding.
6. Next steps after consultation
1. Technical measures
Activate BetStop, set blockers and set up parental controls.
2. Self-help groups
Attend the nearest Gamblers Anonymous meeting or register for an online session.
3. Family support
Connect a partner or relative to the chat so that they can learn how to help you.
4. Planning routines
Schedule alternative activities and add them to the calendar.
Conclusion
Gambling Help Online is a modern, affordable and free tool for any Australian in need of support for problem gambling. No matter your location, time of day, or level of problem, you can get professional help in a few clicks while maintaining anonymity and privacy. Don't be alone with the problem - start chatting today.
