State-based services: assistance by region (NSW, VIC, QLD, etc.)

Introduction

In Australia, each jurisdiction has developed its own network of services for people facing problematic gambling. In addition to national resources, state and territorial programs offer free hotlines, face-to-face and online counseling, self-help groups, and financial counseling. Below are key contacts and assistance formats by region.

1. New South Wales (NSW)

Gambling Help NSW

Hotline: 1800 858 858 (24/7)
Online chat: gamblinghelp. nsw\.gov. au
Face-to-face consultations: more than 100 centers in each LGA
GA Groups: Weekly meetings, schedule on site

2. Victoria (VIC)

Victorian Responsible Gambling Foundation (VRGF) / Gambler’s Help

Hotline: 1800 858 858 (24 hours)
Web resource: gambler. vic. gov. au (chats, PGSI tests, courses)
Face-to-face centers: free advice from a psychologist and financial adviser
Peer-support: thematic groups and webinars

3. Queensland (QLD)

Gambling Help Queensland (OLGR)

Hotline: 1800 858 858
Online support: responsibly. com. au/qld (chat, articles)
Mobile clinics: field consultations in the regions
Self-help groups: list of meetings on site

4. South Australia (SA)

Gamblers Help SA (CBS)

Hotline: 1800 858 858
Web resource: gambsa. com. au (chat, resources)
Local centers: psychologists and social workers in every major city
Financial consulting: by appointment through the central call center

5. Western Australia (WA)

Department of Local Government, Sport and Cultural Industries

Hotline: 1800 858 858
Website: [www.dlgsc. wa. gov. au/responsible-gambling](http: //www. dlgsc. wa. gov. au/responsible-gambling) (online chat, books, video guides)
Services: telephone consultations, face-to-face meetings, visiting groups
Partnership with RUOK? - joint actions for psycho-emotional support

6. Tasmania (TAS)

Tasmanian Responsible Gambling Foundation

Hotline: 1800 858 858
Online portal: [www.responsiblegambling. tas. gov. au](http: //www. responsiblegambling. tas. gov. au) (tests, self-help)
Local agencies: psychologists and budget consultants in 12 points
GA Groups: Weekly gatherings in Hobart and Launceston

7. Northern Territory (NT)

Northern Territory Racing Commission

Hotline: 1800 131 151
Web resource: racingcommission. nt. gov. au (chat, FAQ)
In-person services: Darwin and Alice Springs consultations
Online groups: Zoom meetings for residents of remote areas

8. Australian Capital Territory (ACT)

ACT Gambling and Racing Commission

Hotline: 1800 858 858
Website: gaming. act. gov. au/responsible-gambling (online chat, resources)
Support centre: free meetings in Canberra
Partnerships: with Lifeline and Victoria support for 24-hour care

Conclusion

Each state and territory offers its own set of free services: telephone support, online chats, face-to-face consultations and Gamblers Anonymous groups. Choose the right service for your region and feel free to contact - this is the first step to regaining control of gambling addiction.