Hotlines and support centres in Australia
The timely help of a specialist or anonymous consultant helps to stop the development of gambling addiction and avoid serious financial and psychological losses. Below are verified contacts and resources.
1. National Gambling Help Hotline
Phone: 1800 858 858 - free and confidential 24/7 support for all states and territories of Australia.
Online chat and email: on Gambling Help Online: [https ://www. gamblinghelponline. org. au](https: //www. gamblinghelponline. org. au) .
Services: individual consultations, assessment of the level of dependence, information for relatives and friends.
2. Government Support Services by State
All states and territories have a single 1800 858 858 line, but there are also local centers:
- Victoria (Gambler's Help): free consultations, face-to-face and group meetings. Tel. 1800 858 858.
- Queensland (Gambling Help Queensland): 24/7 support, recording in session, online chat. Tel. 1800 858 858.
- New South Wales (GambleAware NSW): information on local services and rehabilitation centres; all calls via 1800 858 858 or website [https ://www. gamblinghelponline. org. au/nsw](https: //www. gamblinghelponline. org. au/nsw) .
- Other states and territories (WA, SA, TAS, NT, ACT): a single 1800 858 858 number, online resources on gamblinghelponline. org. au.
3. Emergency crisis-hotlines
In an acute emotional or suicidal crisis, call universal services:
- Lifeline: 13 11 14 - 24-hour support for suicidal thoughts and severe emotional states.
- Suicide Call Back Service: 1300 659 467 - free calls, online consultations and therapy by phone.
- Beyond Blue: 1300 22 4636 is a psychological aid for anxiety, depression and stress, including those caused by gambling addiction.
4. Online consultations and mobile applications
Gambling Help Online: chat consultant 24/7, email support, forums.
GambleSafe app: expense tracker, break reminders and self-diagnosis.
BetterHelp: Discounts on online therapy with licensed psychologists (Addictions section).
5. Face-to-face centers and support groups
Gambler's Help Local Centres: Addresses and meeting schedules are available at [https ://www. gamblinghelponline. org. au/find-help](https: //www. gamblinghelponline. org. au/find-help) .
Gamblers Anonymous: Regular gatherings in major cities (Sydney, Melbourne, Brisbane).
Mental health clinics at hospitals: CBT and motivational interview programs.
6. How to prepare for help
1. Collect account statements: the last 3-6 months of operations - for objective analysis.
2. Estimate the frequency and amounts of bets: record in your personal diary.
3. Identify goals: full stop, budget cuts or temporary breaks.
4. Schedule the first 3-5 sessions: regular meetings (at least 1 times a week) increase efficiency.
Bottom line:
- Australia has a strong network of national and regional services for those who have experienced gambling problems. A single 1800 858 858 number, online chat and specialized state centers allow you to get fast, free and confidential support. In case of a threat of emotional crisis, you can always contact Lifeline (13 11 14) or Suicide Call Back Service (1300 659 467).