Self-exclusion: what it is and how to activate

1. Concept of self-exclusion

Self-exclusion (self-exclusion) is the official tool of responsible gaming, which allows the player to temporarily (or forever) block his account in the casino. Its goal is to interrupt malicious gaming habits and protect against the threat of addiction.

2. Types of self-exclusion programs

1. Local self-exclusion
- Blocking access to a specific operator (casino).
- Terms: from 24 hours to several years or indefinitely.
2. Centralized (registry)
- General State Register (GAMSTOP-analogues, ACMA-list).
- If you get into the register, you are excluded from all operators licensed in Australia at once.
3. Temporary vs. permanent
- Temporary: 1 month, 3 months, year.
- Permanent: indefinite blocking with the possibility of cancellation only through an appeal to the regulatory body.

3. Why use self-exclusion

Breaking the vicious cycle: Not having access to rates reduces impulsive sessions.
Psychological relief: gives time to reassess your attitude to excitement.
Financial security: Prevents further losses and debt piling up.
Social protection: Regains control over time and relationships.

4. How to activate self-exclusion

1. Login to your personal account
- Responsible Gaming section.
2. Select the Self-Exclusion option
- Click Activate Self Exclusion.
3. Indication of the term
- Select the blocking period from 24 hours to exit the program.
4. Confirmation
- As a rule, you need to enter a password and confirm it with a code from SMS or e-mail.
5. Pending Effective
- Most operators start blocking immediately; with the established center, its entry occurs within 24-48 hours.

5. What happens after activation

Blocking rates and deposits: The spin and deposit buttons become inactive.
Withdrawal: It is usually possible to request payment of the remaining balance, but without the possibility of re-entry.
Limited access to the site: everything except the section with information on responsible gaming becomes inaccessible.
Impossibility of cancellation: early removal of self-exclusion is prohibited or possible only through an appeal to the regulatory body.

6. How to cancel self-exclusion

1. Expiration
- For a temporary exception, the account is automatically unlocked at the end of the period.
2. Contact Support
- For indefinite or centralized exclusion: send a request to the operator or to the regulatory authority.
3. Waiting procedure
- After a withdrawal request, there is often a "cool-off period" of 24 hours to prevent emotional decisions.

7. Usage Tips

Be honest with yourself: activate self-exclusion right at the first sign of uncontrollable play.
Combine with limits: set up deposit and time limits together.
Use support: if in doubt, contact Gamblers Help Online (1800 858 858) or Lifeline (13 11 14).
Record the reason: fix the date and motivation, this will help assess the effectiveness of the pause.

Self-exclusion is a reliable tool for responsible gambling, guarantees pause and protection from the negative consequences of gambling. Activate it in a timely manner and combine with limits for maximum security!