Ability to configure restrictions manually or through support

Introduction

For responsible tools to really work, it is important for the player to know both ways to activate them: independently in his personal account and through the support service. Below is the exact algorithm for each tool and both configuration options.

1. Deposit and loss limits

1. 1. Self-tuning

1. In your personal account, go to the "Responsible Gaming "/" Responsible Game" section.

2. Find the "Limits" block: the Daily Deposit, Weekly Deposit, Monthly Deposit and Loss Limit fields.

3. Enter the required amounts (no more than 5-10% of free income).

4. Click Save.

The reduction takes effect after 24 hours; increase - immediately or through "quarantine" (depends on the operator).

1. 2. Via Support

1. Open a chat on the site or send an e-mail:

💡 "I ask you to set deposit limits: $ X per day, $ Y per week, $ Z per month, as well as loss-limit $ L."

2. Get confirmation with the details of the entry date.

3. Save the request number or screenshot.

2. Maximum bet limit and number of bets

2. 1. Independently

1. In the same Limits section, find the Max Bet and Max Plays Per Day/Session fields.

2. Set to and save.

3. Check: Try to bet slightly higher - the system should reject the bid.

2. 2. Through support

1. Inform the operator:

💡 "Please set max bet to $ M and max plays to N bets per day."

2. Wait for activation notification.

3. Timeouts and reality checks

3. 1. In the interface

1. Go to "Time-Out "/" Break."

2. Select the duration (5-60 minutes) and press "Activate" - instant pause without cancellation.

3. For reality checks, go to Reality Check, specify the interval (15-60 minutes) and save.

3. 2. Through support

1. Write:

💡 "I ask you to activate a timeout for 30 minutes and a reality check every 20 minutes."

2. Confirm that the appropriate statuses have appeared in the interface.

4. Self-exclusion

4. 1. Online form

1. In the "Self-Exclusion" section, select a date (3, 6, 12 months or indefinitely).

2. Fill out the form and confirm via e-mail/SMS.

3. The status will be updated within 24 hours, bets and login will be blocked.

4. 2. Support or BetStop

1. Contact support:

💡 "Please issue a self-exclusion for 3 months."

2. Or go to deep-link on BetStop, fill out the application.

3. Save the confirmation - the operators are synchronized within 24 hours.

5. Inspection and maintenance

Testing: after setting up, try to enter, make a deposit or bet above the limit - should be blocked.

Follow-up: if something didn't work, write in support with the request number and screenshots.

Correction: to change the limits (increase), wait until the end of the "quarantine" or check the timing with support.

Conclusion

Self-configuration of restrictions in your personal account is the fastest way, but the support service guarantees assistance and solution of technical difficulties. It is important to combine both approaches: first set limits and timeouts through the interface, and in case of any failures, contact support for final verification and confirmation.