Self-exclusion: when and how to use it
Self-exclusion is a responsible game tool that allows a player to voluntarily block access to gambling entertainment for a pre-selected period. Its goal is to break the cycle of uncontrolled betting, prevent financial and psychological losses, and in critical situations - to provide a pause for seeking professional help.
1. When to use self-exclusion
The first signs of losing control: if you regularly exceed your own limits and feel an irresistible desire to "recoup."
Increased dependence: when rates begin to take up all their free time, hidden debts arise or you have to lie to loved ones about your expenses.
Constant stress and anxiety: if thoughts of play interfere with sleep, work and relationships.
Other measures are ineffective: deposit and time limits have ceased to be restrained - you easily bypass them or constantly ask for their increase.
2. Types of self-exclusion
1. Online platforms
Through the personal account of any licensed bookmaker or casino.
Setting the blocking of all operator products (sports, casino, poker).
2. Universal National Program
A single register of self-exclusion, valid immediately for all participants of the Australasia Gaming Council.
One request blocks accounts on dozens of partner sites.
3. Offline institution
State land club or casino application (via Responsible Gaming).
Blocking entry cards and personal accounts in ground machines and tables.
3. Lockout Periods and Conditions
Short-term: 24 hours, 7 days, 30 days - for a quick pause or "test" of the ability to withstand a break.
Medium-term: 3-6 months - enough to seek professional support and start therapy.
Long-term: from a year to "life" - for people with severe or recurrent addiction.
Automatic renewal: After the expiration date, many systems require an explicit renewal request to avoid an impulsive return.
4. Step-by-Step Activation Instructions
1. Enter the Responsible Play section
Log in to the operator's website and go to "Self-exclusion," "Responsible play" or a similar section.
2. Period selection
Decide on the duration of the lock based on the degree of dependence and personal goals.
3. Confirmation of decision
The system will request two-factor authentication (SMS code or email).
Read the warnings: after activation, you cannot increase or cancel the period until it ends.
4. Procedure completion
Receive a notification when the lock starts.
Immediately make sure that top-up and rates are not available.
5. What to do during the exclusion period
Contact support:- Call the 1800 858 858 hotline or use the Gambling Help Online chat for primary psychological care.
- Make an appointment with a psychologist or financial adviser on the recommendation of the operator.
- Exercise, hobbies, meeting friends without betting.
- Gamblers Anonymous, Dual Recovery or online themed groups.
6. How to exit the program
1. Automatic Termination - With a short-term exception, access will be restored at the end of the term without your participation.
2. Support request: for medium and long-term periods, you need to write an application or contact the operator's support service.
3. Readiness check: Many operators only perform "re-initialization" after passing a self-assessment test and confirming that you are ready to return.
7. Tips for Successful Self-Exclusion
Do not postpone the decision: the earlier you activate the lock, the faster you stop the negative dynamics.
Do not bypass the system: do not start "spare" accounts - most operators detect duplicates by IP and passport data.
Combine measures: use together with deposit limits, time and rates, as well as professional assistance programs.
Environment support: tell your loved ones about your decision; let them help control any attempts to get back to playing.
8. Alternatives to self-exclusion
Reality checks and reminders: Set frequent time and expense alerts.
Pre-commitment tools: pre-select bet amounts and disable the ability to change them during the session.
Technology blockers: third-party browser extensions and casino site blocker apps.
Self-exclusion is the most radical and effective way to protect yourself from uncontrolled gaming behavior. Clear and irrevocable blocking gives time and space to seek help, regain control and build a new, safe leisure strategy. Do not wait for the dependency to take over: activate self-exclusion at the first sign of loss of control.