What happens to money on the balance sheet with self-exclusion
Introduction
Self-exclusion blocks access to bets, but what about your money in the account? The real balance can be withdrawn, bonus funds are most often canceled. Below is a detailed analysis of the steps and tips on how to minimize losses.
1. Real balance (deposits and winnings)
1. Right of withdrawal
Any funds credited to your account (deposits and net profit after wagering) remain yours.
The operator is obliged to provide the option "Withdraw funds" even after activating self-exclusion.
2. Recommended sequence
1. Before activating SD: log in to your account, click "Withdraw," order a transfer to a card/wallet.
2. Check output: wait for receipt (usually 1-3 working days).
3. Then connect self-exclusion: this way the money will be in your full power.
3. Automatic return
Some post-SD platforms automatically initiate a balance withdrawal if you haven't had time to do it yourself.
Processing time - up to 72 hours. If the conclusion is not made, contact support.
2. Bonus balance and freespins
1. Cancellation of pending bonuses
Almost all operators, with self-exclusion, cancel all bonuses, freespins and unused funds.
This is legally enshrined in the rules of the Responsible Play section.
2. How to save bonuses
Complete the game before SD: follow the requirements of the vager (× 20- × 40) and withdraw the amount won.
Check the "freeze" policy: some casinos allow you to "freeze" the progress of the vager until the end of SD and resume it after.
3. Operator Behavior Scenarios
4. Practical recommendations
1. Always withdraw money BEFORE activating SD
Eliminates the risks of canceling the transfer due to technical failures.
2. Read the rules of the section "Self-exclusion"
In each casino, the wording may differ: processing time, automatic withdrawal, "freezing" of the vager.
3. Check e-mail
Operators send a notification about the status of the lock and balances.
4. Contact support for problems
If the output does not occur, provide a screenshot of the SD activation and request urgent processing.
5. Alternative ways to protect the balance
Transfer to a separate account before the game
- Use a bank card or e-wallet that does not have auto payments set up at the casino.
Technical interlocks
- Gamban/BetBlocker and DNS filters will provide an additional cold period without access, even if you forgot to activate SD.
Conclusion
Self-exclusion does not deprive you of real funds on the balance sheet - they need to be withdrawn in advance or wait for an automatic refund. Bonuses and freespins are usually canceled, so play and display them before activation. Accurate knowledge of the rules of each operator and timely requests for support will help save your money completely.
Self-exclusion blocks access to bets, but what about your money in the account? The real balance can be withdrawn, bonus funds are most often canceled. Below is a detailed analysis of the steps and tips on how to minimize losses.
1. Real balance (deposits and winnings)
1. Right of withdrawal
Any funds credited to your account (deposits and net profit after wagering) remain yours.
The operator is obliged to provide the option "Withdraw funds" even after activating self-exclusion.
2. Recommended sequence
1. Before activating SD: log in to your account, click "Withdraw," order a transfer to a card/wallet.
2. Check output: wait for receipt (usually 1-3 working days).
3. Then connect self-exclusion: this way the money will be in your full power.
3. Automatic return
Some post-SD platforms automatically initiate a balance withdrawal if you haven't had time to do it yourself.
Processing time - up to 72 hours. If the conclusion is not made, contact support.
2. Bonus balance and freespins
1. Cancellation of pending bonuses
Almost all operators, with self-exclusion, cancel all bonuses, freespins and unused funds.
This is legally enshrined in the rules of the Responsible Play section.
2. How to save bonuses
Complete the game before SD: follow the requirements of the vager (× 20- × 40) and withdraw the amount won.
Check the "freeze" policy: some casinos allow you to "freeze" the progress of the vager until the end of SD and resume it after.
3. Operator Behavior Scenarios
| Scenario | What happens to real balance | What happens to bonuses |
|---|---|---|
| Activated SDs yourself in the cabinet | You can display it manually or automatically | All non-debited bonuses and freespins are canceled |
| Connected BetStop (national) | Operators must provide a withdrawal option within 72 hours | Cancel bonuses after the cool-off period |
| SD deadline not started (waiting for code) | No restrictions yet, balance available | Bonuses work as usual |
4. Practical recommendations
1. Always withdraw money BEFORE activating SD
Eliminates the risks of canceling the transfer due to technical failures.
2. Read the rules of the section "Self-exclusion"
In each casino, the wording may differ: processing time, automatic withdrawal, "freezing" of the vager.
3. Check e-mail
Operators send a notification about the status of the lock and balances.
4. Contact support for problems
If the output does not occur, provide a screenshot of the SD activation and request urgent processing.
5. Alternative ways to protect the balance
Transfer to a separate account before the game
- Use a bank card or e-wallet that does not have auto payments set up at the casino.
Technical interlocks
- Gamban/BetBlocker and DNS filters will provide an additional cold period without access, even if you forgot to activate SD.
Conclusion
Self-exclusion does not deprive you of real funds on the balance sheet - they need to be withdrawn in advance or wait for an automatic refund. Bonuses and freespins are usually canceled, so play and display them before activation. Accurate knowledge of the rules of each operator and timely requests for support will help save your money completely.
