How to make sure an exception worked
Introduction
After activating self-exclusion, it is important to make sure that the lock actually works. An incorrectly configured SD will leave holes through which you can continue betting. Below is a clear checklist of five steps for complete verification.
1. Enter and Bid Test
1. Authorization attempt
Go to the operator's website (or app) where you activated SD.
Enter the login and password - a failure should appear with a message about the status "Self-Excluded."
2. Test deposit
If the entrance is blocked, try clicking "Deposit" (even without authorization) - the interface should not offer replenishment operations.
3. Rate check
Go to the games or live casino section - the "Bet" buttons and demo mode should be inactive.
2. Control of marketing communications
1. E-mail и SMS
Check your inbox for the last 48 hours: There should be no emails about new bonuses, promotions or "deposit" reminders.
2. Push-notices
If you have a casino app installed, make sure there are no operator fluffs in your smartphone settings.
3. Social networks and advertising
Clear the browser cache and go to the operator's page - do not appear targeted ads in the feed.
3. Technical barriers audit
1. Site and app blockers
Open Gamban/BetBlocker → make sure the Casino category is active and domain lists have been updated.
Try downloading known offshore film or gaming sites - access should be blocked.
2. DNS filters and hosts
Check the settings of the router: FamilyShield/CleanBrowsing in the "enabled" status.
Are there any random deleted entries in the hosts file; the current list of domains is listed and working.
4. Buddy System Report
1. Transfer of results
Send your partner screenshots of the denial when trying to log in and deposit attempts.
2. Fixing time and date
Record the date and time of the test in the general chat: both must coincide with the refusal of the partner.
3. Agreement on retest
Schedule a second review in a week to make sure the lockdown is consistent.
5. Support appeal and regulator
1. If validation fails
Live chat or [support @ casino. com](mailto: support@casino. com):
Please confirm the status of my self-exclusion. Got [error description] while trying to sign in.
Please correct the situation.
2. Complaint to BetStop/ACMA
Attach evidence (screenshots) through BetStop's personal account → "Report a Breach."
If necessary, a complaint to ACMA or a regular regulator (VGCCC, OLGR).
Conclusion
The effectiveness of self-exclusion should be checked immediately and regularly. Complete all five points: test of entry and deposits, control of mailings, audit of technical barriers, report to the "buddy system" and contacting support in case of failures. This is the only way you are guaranteed to make sure that the mechanism works reliably and prevents any attempts to bet.