What to do if you can go to a blocked casino again

Introduction

Self-exclusion mechanisms can fail: synchronization errors, technical overlays or deceptive bypasses. If you find that you have again gained access to the "blocked" account, proceed urgently according to the following plan.

1. Immediate review and documentation

1. Screenshots and entries

Record the time and date of entry, take screenshots of the account page and deposit attempts.

2. Checking personal account

Make sure that the status "Self-Excluded" is still active in the RG tools section.

3. Test deposit

Clear all input fields: the interface should refuse when trying to deposit.

2. Strengthening technical barriers

1. Restarting blockers

Gamban/BetBlocker: refresh the list of domains, restart the application and check the status of locks.

2. DNS filters and hosts

Make sure the router continues to use OpenDNS FamilyShield or CleanBrowsing.

In the hosts file, check the safety of entries for all known casino domains.

3. Contact Operator Support

1. Live chat or e-mail


Subject: Urgent - self-exclusion failure
The SD activation date is [date]. Please check and restore the interlock immediately.
Login: [your login]

2. Evidence attachment

Attach screenshots and error descriptions.

3. Confirmation requirement

Ask to send an official letter with proof of re-blocking.

4. Complaint to BetStop and Regulator

1. BetStop (for Australia)

In your personal account, select "Report a Breach," download evidence of the failure.

2. ACMA or standard regulator

ACMA online form or VGCCC/OLGR portals: describe the situation and attach a screen dossier.

3. Reaction time

BetStop undertakes to respond at 48 hours, regulators at 28 days.

5. Activating the buddy system and monitoring

1. Emergency check-in

Immediately report "buddy" about the failure, send him all the screenshots.

2. Periodic testing

Schedule access checks every other day until the problem is completely resolved.

3. Commit traversal attempts

Keep a log: dates, times and test results, so that in case of repeated failures, immediately seek support.

6. Security Plan Update

1. Limits revision

Reduce daily/monthly deposits and bets in your casino account.

2. Additional barriers

Add the BlockSite/LeechBlock NG browser extension to the entire list of casino domains.

3. Expanding support

Connect hotline 1800 858 858 and Gambling Help Online chat for instant support with a new attack of desire.

Conclusion

Anything that works once can fail. In case of unexpected access to a blocked casino, act quickly: document, strengthen technical barriers, contact the operator and regulator, activate the "buddy system" and revise the limits. Only an integrated approach guarantees the restoration of a reliable blockade and protection against relapse.