How to revoke or extend your self-exclusion period
Introduction
Self-exclusion is your defense tool, but situations are changing: you can strengthen the decision and extend the blocking period or, with confidence in the stability of control, withdraw the exception ahead of schedule. Below are specific algorithms for both scenarios.
1. Extending the self-exclusion period
1. 1 Via BetStop
1. Entering the portal: go to betstop. gov. au and enter your personal account using the previously used e-mail and date of birth.
2. Manage Exclusion section: find the Extend Self-Exclusion Period item.
3. Choose a new term: choose from the available options (6 months, 12 months, for life) and click "Extend."
4. Confirmation: enter the code from the SMS or e-mail for verification and receive a notification about the successful renewal.
5. Review: The deadline has been updated and the new end date is displayed in the profile section.
1. 2 In the operator's personal account
1. Authorization: Log in to your casino account.
2. Section RG/Self Exclusion: go to "Responsible Gambling" → "Self-Exclusion."
3. "Extend" or "Extend" button: select the available renewal period, confirm the request.
4. SMS/e-mail verification: enter the code received from the operator.
5. Notification of extension: check the new blocking end date in your personal account.
2. Early withdrawal of self-exclusion
2. 1 Conditions for recall
Minimum period: some operators and BetStop allow early recall only after 6 months of blocking.
Going through programs: Proof of seeing a therapist or support group may be required.
Waiting "cool-off": a fixed period (usually 24-72 hours) after submitting a request for feedback.
2. 2 Procedure in BetStop
1. Authorization: Log in to your BetStop account.
2. Go to "End Self-Exclusion" - select the "Request Early Release" option.
3. Filling out the questionnaire: indicate the reason (confirm the stability of control) and attach, if required, a certificate from the GP or therapist.
4. Waiting for processing: the application is considered 24-72 hours.
5. Getting the solution: Once approved, you'll be notified and able to play again.
2. 3 Operator procedure
1. Request to support: send a request via chat or e-mail to the RG department with the subject "Request Early Self-Exclusion Release."
2. Evidence: Attach a medical report or report from the support team if required.
3. Processing the application: the operator will check your exclusion history and make a decision within the specified period.
4. Feedback confirmation: get an e-mail stating that the lock has been removed and you can restore access to the account.
3. Recommendations after renewal or revocation
When renewing: connect technical barriers (Gamban, BetBlocker) to complicate bypass attempts.
Upon recall: immediately set deposit and loss limits, agree on a "buddy system" with a trustee and continue therapy.
Monitoring: keep a game diary and evaluate control once a month; for repeated concerns - plan your next extension.
Conclusion
Managing the period of self-exclusion should be a conscious and clear process: extension guarantees additional time to strengthen control, and early recall is possible only if conditions and readiness for responsibility are met. By following the instructions given, you can flexibly adapt the protection depending on the current situation.
Self-exclusion is your defense tool, but situations are changing: you can strengthen the decision and extend the blocking period or, with confidence in the stability of control, withdraw the exception ahead of schedule. Below are specific algorithms for both scenarios.
1. Extending the self-exclusion period
1. 1 Via BetStop
1. Entering the portal: go to betstop. gov. au and enter your personal account using the previously used e-mail and date of birth.
2. Manage Exclusion section: find the Extend Self-Exclusion Period item.
3. Choose a new term: choose from the available options (6 months, 12 months, for life) and click "Extend."
4. Confirmation: enter the code from the SMS or e-mail for verification and receive a notification about the successful renewal.
5. Review: The deadline has been updated and the new end date is displayed in the profile section.
1. 2 In the operator's personal account
1. Authorization: Log in to your casino account.
2. Section RG/Self Exclusion: go to "Responsible Gambling" → "Self-Exclusion."
3. "Extend" or "Extend" button: select the available renewal period, confirm the request.
4. SMS/e-mail verification: enter the code received from the operator.
5. Notification of extension: check the new blocking end date in your personal account.
2. Early withdrawal of self-exclusion
2. 1 Conditions for recall
Minimum period: some operators and BetStop allow early recall only after 6 months of blocking.
Going through programs: Proof of seeing a therapist or support group may be required.
Waiting "cool-off": a fixed period (usually 24-72 hours) after submitting a request for feedback.
2. 2 Procedure in BetStop
1. Authorization: Log in to your BetStop account.
2. Go to "End Self-Exclusion" - select the "Request Early Release" option.
3. Filling out the questionnaire: indicate the reason (confirm the stability of control) and attach, if required, a certificate from the GP or therapist.
4. Waiting for processing: the application is considered 24-72 hours.
5. Getting the solution: Once approved, you'll be notified and able to play again.
2. 3 Operator procedure
1. Request to support: send a request via chat or e-mail to the RG department with the subject "Request Early Self-Exclusion Release."
2. Evidence: Attach a medical report or report from the support team if required.
3. Processing the application: the operator will check your exclusion history and make a decision within the specified period.
4. Feedback confirmation: get an e-mail stating that the lock has been removed and you can restore access to the account.
3. Recommendations after renewal or revocation
When renewing: connect technical barriers (Gamban, BetBlocker) to complicate bypass attempts.
Upon recall: immediately set deposit and loss limits, agree on a "buddy system" with a trustee and continue therapy.
Monitoring: keep a game diary and evaluate control once a month; for repeated concerns - plan your next extension.
Conclusion
Managing the period of self-exclusion should be a conscious and clear process: extension guarantees additional time to strengthen control, and early recall is possible only if conditions and readiness for responsibility are met. By following the instructions given, you can flexibly adapt the protection depending on the current situation.
