How to check if limits are in effect
1. General verification algorithm
1. Make sure your limits are saved by going to Responsible Play → Limits and making sure all thresholds are Active or Enabled.
2. View the history of changes: in the same section, find the installation and response log - it displays the dates and values of past operations.
2. Test operations
2. 1 Check deposit limit
1. Try to deposit €1-5 more than your daily/weekly limit.
2. Expected Result: The transaction is rejected with the message "Deposit limit exceeded."
2. 2 Rate Limit Check
1. Bet €1-2 above Max Bet or continue to bet up to a total Session Total + €1.
2. If exceeded, the system should issue an error "Bet limit reached."
2. 3 Checking the loss limit
1. Lose a series of bets to a net loss of €1 above the threshold.
2. After reaching the threshold, further bets are blocked and a "Loss limit triggered" notification appears.
2. 4 Check time limit
1. Start the game and track the duration: when the set time is reached (for example, 30 minutes), the platform must log out or block bets.
2. If the limit does not work, check the timer settings in your personal account.
3. External verification
1. Bank statement or e-wallet: download the list of transactions; Verify that overshoot attempts are not reflected as successful.
2. Email and SMS notifications: check your mail and phone for messages about locks and warnings at 75-90% of reaching the limits.
3. Statement Parsing Extensions/Scripts: Use third-party tools if needed to automatically compare deposit amounts and rates to thresholds.
4. What to do if the limit does not work
1. Restart the session by logging out, clearing cookies and logging in again.
2. Check the validity of the limits: you may have changed them, and the new value will take effect after "cooling" (24-72 hours).
3. Contact support: attach screenshots of settings and test results - ask to check the server-side logs.
5. Conclusion
Regularly checking limits protects against inadvertent skipping and ensures that technical barriers actually work. Use test operations, personal account status and external verification methods - and be sure of your safety.