How to check if a limit has been applied
1. Introduction
After setting limits, it is important to immediately make sure that they work correctly. An unapplied limit leaves you unprotected: you risk spending more than you intended. This article contains specific verification methods for each type of restriction.
2. General check sequence
1. Check notifications. Immediately after saving the settings, the system must send a confirmation: in the application - a push message or a pop-up window; to mail or SMS - a letter with information about new thresholds.
2. Open your personal account. In the "Responsible Game" (or "Responsible Gaming") section, find the block with active limits and make sure that the "Active" or "In Effect" status is next to each.
3. Look at the change log. It displays the date and time of installation, old and new values - make sure that the record matches your request.
3. Check with examples of different types of limits
3. 1. Deposit limit
1. Test replenishment attempt: try to deposit 1 € more than the established day or session threshold.
2. Expected result: the transaction is automatically blocked, you will receive the message "The daily deposit limit has been exceeded."
3. If the replenishment has passed: the limit did not work - return to the settings and repeat the check after "cooling."
3. 2. Rate limit
1. Bet Test: Bet an amount above the maximum threshold or continue to bet up to the total session limit.
2. Expected result: when trying to bet, the system will give an error - "Maximum bet exceeded" or "The amount of bets for the session has been reached."
3. If the rate is accepted: the limit is not applied - double-check the parameters in the office.
3. 3. Limit of losses
1. Simulated loss: Lose a Test betting series by just under the limit, then place an extra bet.
2. Expected result: after reaching the threshold, further bets are blocked - "The limit of losses has been exceeded."
3. If there is no lock: the loss limit is not active - you need to contact support.
3. 4. Time limit
1. Start the game and set a timer. Leave the application open, continue playing until the end of the session (for example, 45 minutes).
2. Expected result: after the time expires, the platform will automatically log you out or ban new bets.
3. If you stayed in the game: the time limit did not work - check the correctness of the time format in the settings.
4. Additional control methods
Transaction history. Download your statement (CSV/PDF) and roll up the amounts of deposits, bets and losses for the test period - compare with the thresholds set.
Reality checks. Turn on reminders ("every 15-30 minutes") and make sure you get the appropriate notification.
Third-party expense trackers. Connect your bank card to the budget accounting application and check that the replenishment above the limit has not really passed.
5. Contact Support
If no tests have detected a limit triggering:
6. Conclusion
Checking the application of limits is a mandatory step after setting them. Use test transactions, study the status in your personal account, analyze your history and contact support immediately in case of problems. This way you are guaranteed to get protection from unexpected expenses and game momentum.
After setting limits, it is important to immediately make sure that they work correctly. An unapplied limit leaves you unprotected: you risk spending more than you intended. This article contains specific verification methods for each type of restriction.
2. General check sequence
1. Check notifications. Immediately after saving the settings, the system must send a confirmation: in the application - a push message or a pop-up window; to mail or SMS - a letter with information about new thresholds.
2. Open your personal account. In the "Responsible Game" (or "Responsible Gaming") section, find the block with active limits and make sure that the "Active" or "In Effect" status is next to each.
3. Look at the change log. It displays the date and time of installation, old and new values - make sure that the record matches your request.
3. Check with examples of different types of limits
3. 1. Deposit limit
1. Test replenishment attempt: try to deposit 1 € more than the established day or session threshold.
2. Expected result: the transaction is automatically blocked, you will receive the message "The daily deposit limit has been exceeded."
3. If the replenishment has passed: the limit did not work - return to the settings and repeat the check after "cooling."
3. 2. Rate limit
1. Bet Test: Bet an amount above the maximum threshold or continue to bet up to the total session limit.
2. Expected result: when trying to bet, the system will give an error - "Maximum bet exceeded" or "The amount of bets for the session has been reached."
3. If the rate is accepted: the limit is not applied - double-check the parameters in the office.
3. 3. Limit of losses
1. Simulated loss: Lose a Test betting series by just under the limit, then place an extra bet.
2. Expected result: after reaching the threshold, further bets are blocked - "The limit of losses has been exceeded."
3. If there is no lock: the loss limit is not active - you need to contact support.
3. 4. Time limit
1. Start the game and set a timer. Leave the application open, continue playing until the end of the session (for example, 45 minutes).
2. Expected result: after the time expires, the platform will automatically log you out or ban new bets.
3. If you stayed in the game: the time limit did not work - check the correctness of the time format in the settings.
4. Additional control methods
Transaction history. Download your statement (CSV/PDF) and roll up the amounts of deposits, bets and losses for the test period - compare with the thresholds set.
Reality checks. Turn on reminders ("every 15-30 minutes") and make sure you get the appropriate notification.
Third-party expense trackers. Connect your bank card to the budget accounting application and check that the replenishment above the limit has not really passed.
5. Contact Support
If no tests have detected a limit triggering:
- 1. Collect evidence: screenshots of the settings page, log entries, test results.
- 2. Write to chat or email: describe the problem, attach the collected materials.
- 3. Ask the operator to check: specify why the system does not block operations at a given limit.
- 4. Wait for an answer: usually support responds within 1-2 hours and either corrects the error or clarifies the mechanism of action.
6. Conclusion
Checking the application of limits is a mandatory step after setting them. Use test transactions, study the status in your personal account, analyze your history and contact support immediately in case of problems. This way you are guaranteed to get protection from unexpected expenses and game momentum.
