How the casino notifies when it's approaching the limit
1. Why do you need notifications about approaching the limit
Prevention of impulsive decisions. A signal of 75-90% of the threshold gives time to stop and rethink further rates.
Budget control. You see how much is left before the limit, and you do not risk exceeding the predetermined limits.
Ease of planning. Understanding how much money and time remains, it is easy to adjust further sessions.
2. Primary alert channels
1. Pop-ups in the interface
Appear directly in the game window or personal account.
2. Push notifications in the mobile app
Reach the user even when the application is minimized.
3. Email mailing
Detailed letters with information about the type of limit, threshold amount and status.
4. Sms
Short texts for those who do not use the mobile application.
3. Alert intervals and their logic
4. To set up notifications
1. Log in to your personal account or mobile application.
2. Open Responsible Play → Notifications.
3. Select the limit type (deposits, bets, losses, time).
4. Activate the desired channels: pop-up, push, email, SMS.
5. Specify alert thresholds (for example, only 90% and 100%, or all three levels).
6. Save your changes and make sure that the status is Active or Enabled.
5. Examples on popular platforms
Bet365: pop-up at 75% and 90%, push and email at 90% and 100%.
888casino: email by 80% and SMS by 100%; in the application - only pop-up.
LeoVegas: push every 15 minutes to 90%, pop-up when reaching 100%.
Unibet: selective channel: email or push by 90% and 100%; SMS on request.
William Hill: SMS + email at 75% and SMS + pop-up at 100%.
6. Verifying that notifications work
1. Set up minimum test limits: for example, deposit 1 €, rate 0.50 €.
2. Start a test transaction: deposit €0.75 (75% limit) and check pop-up or push.
3. Finish up to 90% and expect email/SMS depending on your settings.
4. Try to transfer the limit to 100% and make sure that the hard lock is triggered and you receive a final notification.
7. Recommendations
Choose at least two channels (for example, pop-up + push) so as not to miss a signal.
Leave stock in the thresholds: if you expect a long session, set the notification to 70%.
Check work after each change using test limits.
Limit the ability to instantly disable notifications - configure confirmation of changes through "cooling" 24 hours.
By setting up all types of alerts and checking their work, you will ensure that you are informed in a timely manner about approaching personal limits and retain control over the game.